Customer Service Assistant

Chartwells Independent; Cambridge; On-site; GBP 19,000 - 23,000; Full time

Job summary

Compass Group UK&I is hiring a Customer Services Assistant to join a busy team delivering great service for a major High Street brand. The role is full-time, 37.5 hours per week, and involves food preparation, counter displays, cash handling, and upholding food hygiene and safety standards.

You'll work in a fast-paced environment, be a positive team player and embody the brand, with opportunities for progression within a company that values its people and rewards reliability and hard work.

Qualifications

• Enthusiastic customer service mindset.
• Experience in catering-related roles is a plus but not required.
• Able to work well under pressure and as part of a team.

Responsibilities

• Prepare high-quality food for clients and customers.
• Create attractive food and counter displays.
• Represent a major High Street brand and maintain a positive image.
• Handle cash and operate the cash register.
• Comply with Food Handling & Hygiene standards.
• Follow Health & Safety regulations.

Skills

Team player

Customer service

Can-do attitude

Reliability

Timekeeping

Safety-minded

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a full time basis, contracted to 37.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to a major High Street brand? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing a major High Street brand and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1009/61396006/52642838/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!