Customer Service Assistant

Mole Valley Farmers; Billingshurst; On-site; GBP 13,000 - 15,000; Part time

Job summary

Join a leading agricultural supply business as a Customer Service Assistant in Billingshurst. You will engage with customers, assist at tills, and enhance the shopping experience. Enjoy competitive pay, benefits including pension scheme, staff discounts, free parking, and ample training and development.

Benefits

Pension Scheme (up to 5% match)

Up to 25% staff discount

Free parking onsite

33 days holiday (including bank holidays)

Training and development opportunities

Career progression opportunities

Life Assurance

Employee Assistance Programme

Qualifications

• Confident and engaging with customers.
• Honest attitude and customer-first approach.

Responsibilities

• Provide excellent customer service at tills.
• Create enticing displays for products.
• Efficiently respond to customer requests.

Skills

Customer Focus

Engagement

Motivation

Product Knowledge

Job description

Please switch to a desktop device before starting your application.

Contract: Permanent

Hours: Part-time

Hours of Work: 4 hours per week, with two available shifts:

• 10:00 - 14:00
• 12:00 - 16:00

Enjoy talking to people?

If so, we’d love you to join our team at Billingshurst and play a part in putting the farmer at the heart of everything we do!

What it takes to be a Customer Service Assistant at Mole Country Stores:

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do, and are knowledgeable about our products. We’ll teach you the rest!

What you will be doing:

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing, or responding to all customer requests in a helpful and efficient manner.

What’s in it for you:

You can expect to work as part of a great team with opportunities for training and development. We’re offering a competitive salary and benefits package, including:

• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.

The company

We are one of the country’s leading agricultural supply businesses offering a complete suite of in-store, on-farm, and online services, inspired by our passion for the agricultural industry and wider rural community.

Originally founded in 1960 by a small group of farmers, over the years we have grown and today we operate over 50 nationwide rural retail locations comprising Mole Valley Farmers, Mole Country Stores, and Farmdirect, along with our direct-to-farm business providing feed, fertiliser, and other inputs to the nation’s farmers.

We exist for the greater good of our farming shareholders and work with them to improve their productivity, profitability, and sustainability.

For everyone who works in one of Mole Valley Farmers’ businesses – just like our customers who live and work in it – the countryside is a way of life, and we are committed to UK agriculture.