Customer Service Apprentice | NVQ Training & Benefits

TieTalent; North East; On-site; GBP 19,458 - 23,782; Full time

Benefits offered by this job

Online GP access

Market leading paid carer's leave

Family leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Job summary

A leading telecommunications company in North Tyneside is seeking an Apprentice Customer Service Advisor. In this full-time role, you'll assist customers with inquiries and receive training on customer service standards. The position offers a starting salary of £21,620 and numerous benefits, including healthcare options and career development support, making it an excellent opportunity for individuals looking to launch their careers. You will work in a supportive environment focused on teamwork and personal service.

Qualifications

• Energy, talent, and ambition to launch a career.
• Joining an award-winning apprenticeship scheme.
• Commitment to deliver exceptional customer service.

Responsibilities

• Assist customers with their bill, contract, or smartphone features.
• Provide personal service and support to customers.
• Complete training towards an NVQ.

Job description

A leading telecommunications company in North Tyneside is seeking an Apprentice Customer Service Advisor. In this full-time role, you'll assist customers with inquiries and receive training on customer service standards. The position offers a starting salary of £21,620 and numerous benefits, including healthcare options and career development support, making it an excellent opportunity for individuals looking to launch their careers. You will work in a supportive environment focused on teamwork and personal service.