Customer Service Apprentice

Specsavers; Norwich; Sur place; GBP 9 600 - 12 000; Plein temps

Avantages offerts par ce poste

Salary £8/hour

40 hours/week

28 days holiday

Résumé du poste

Specsavers Norwich on White Lion Street is seeking a Customer Service Apprentice for a 13‑month paid, full‑time apprenticeship. You will work with a friendly, experienced team, gaining hands-on experience in optics and retail in a supported environment.

Develop customer service, teamwork, IT proficiency, and communication skills with ongoing feedback and guidance to help your career grow.

Qualifications

• Passion for providing excellent customer service and making customers' lives easier.
• Great teamwork and initiative.
• Confidence in using IT systems and strong communication/listening skills.
• Willingness to step out of your comfort zone and develop with guidance.

Connaissances

Passion for customer service

Great teamwork

Initiative

IT systems confidence

Excellent communication

Willingness to develop

Open to feedback

Outils

IT systems

Description du poste

Norwich White Lion Street

So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. So, if you've ever considered a career in optics, this Customer Service Apprentice role could be perfect for you.

We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What's on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary - £8 per hour
• 40 hours to include weekend working
• 28 days holiday

What we're looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Customer Service Apprentice. These include:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)
• You're not currently enrolled in another government-funded course