Customer Service Agent (Breakdowns And Installs)

Ernest Gordon Recruitment Limited; Houghton-le-Spring; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Agent in Houghton-le-Spring to join a dynamic team that assists local residents in home upgrades. This role offers excellent training, progression opportunities, and a chance to work in a socially responsible company that provides eco solutions. Responsibilities include processing paperwork, handling customer inquiries, and coordinating repairs. Competitive salary with additional benefits.

Benefits

Training and progression

Company benefits

Qualifications

• Must be based within a 40 minute commute of Houghton Le Spring.

Responsibilities

• Liaise with admin and sales team to process related paperwork.
• Work with pre-install and post-install teams to ensure procedures are followed.
• Deal with inbound calls for current customers.
• Arrange call-outs and repairs.

Skills

Good communication skills

Job description

Customer Service Agent (Breakdowns and Installs)

Houghton Le Spring - Durham

£26,500 + Training + Progression + Company Benefits

Are you looking to work in a dynamic team that is helping thousands of local people upgrade their homes utilising funding from government schemes and help them save thousands of pounds each year?

Do you want an opportunity to work in a business that offers a best in class training suite, unlimited progression all the way to management and training on a daily basis from industry experts?

On offer is the opportunity for somebody to join a well-established and thriving business in the north east, that genuinely cares about its staff and social responsibilities.

This company has gone from strength to strength in the last decade and is now leading the way with eco-systems, that are greatly reducing the environmental impact and simultaneously greatly reducing the cost of living for all.

This business has had a huge impact in the North East and West of the UK, by providing eco solutions to residential areas for free.

THE ROLE:

• Liaise with admin and sales team to process the related paperwork
• Work with the pre-install and post-install teams to make sure all procedures have been followed
• Deal with inbound calls for current customers
• Arrange call-outs and repairs

THE PERSON:

• Good communication skills
• Be based within a 40 minute commute of Houghton Le Spring

Reference Number: BBBH20341

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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