Customer Service Advisors

Team Jobs - Commercial; Haslemere; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

60% staff discount

Team commission shared

Weekly raffles

Work from home on weekends after train

Festive season role

Job summary

TeamJobs - Commercial is recruiting four Customer Service Advisors for a luxury brand during the busy Christmas period. You will assist customers with orders and deliveries, working in a friendly team in a seasonal, office-based role with some weekends and potential weekend work from home after training.

£12.71 per hour plus team commission, 40 hours per week, start 26 October 2026 through to the end of January.

Qualifications

• Previous customer service experience, ability to handle busy phone lines.
• Strong written communication skills for emails and live chat.
• Friendly, helpful approach and ability to stay calm under pressure.
• Availability to start 26 October 2026 and commit through January.

Responsibilities

• Handle customer enquiries by telephone, email and live chat.
• Answer questions about orders, deliveries and products.
• Resolve customer queries professionally and efficiently.
• Maintain accurate customer records and follow enquiries through to resolution.

Skills

Customer service

Written communication

Calm under pressure

Availability 26 Oct 2026

Job description

Customer Service Advisors - Christmas Temporary Roles

£12.71 per hour + team commission | 40 hours per week

Start: 26 October 2026 | Temporary assignment through to the end of January

Love helping customers and looking for a temporary role over the festive season?

TeamJobs is recruiting four Customer Service Advisors to support a luxury accessories brand during its busy Christmas period.

You'll join a friendly team, helping customers with their orders and deliveries while enjoying some fantastic seasonal benefits!

What you'll be doing:

• Handling customer enquiries by telephone, email and live chat.
• Answering questions about orders, deliveries and products.
• Resolving customer queries professionally and efficiently.
• Maintaining accurate customer records and following enquiries through to resolution.

What we're looking for:

• Previous customer service experience and confidence handling busy phone lines.
• Strong written communication skills.
• A friendly, helpful approach and the ability to stay calm under pressure.
• Availability to start on 26 October and commit through to January.

Hours and working arrangements:

• 40 hours per week, working five days with two days off.
• Shifts of 8am-5pm or 9am-6pm, including a one-hour lunch break.
• Approximately 3-4 weekend shifts across the assignment, with flexibility where possible to avoid working both Saturday and Sunday.
• Office-based during the week, with potential to work from home at weekends once trained.
• All training takes place in person, with a laptop and headset provided.

The benefits:

• 60% staff discount on the brand's products.
• Monthly commission shared across the team
• Weekly raffles with prizes including handbags, scarves and accessories.
• Work from home on Christmas Eve and finish at 1pm.
• Closed 25-28 December and New Year's Day.