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Customer Service Advisor (Swedish speaker)
Holt Recruitment
Bournemouth
Hybrid
GBP 26,000
Full time
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Job summary
An established industry player is seeking a Swedish-speaking Customer Service Advisor to join their dynamic team in Bournemouth. This exciting role offers an opportunity to grow your career in a supportive environment, where no prior experience is required. You will engage with customers, manage leads, and utilize Microsoft 365 to maintain accurate records. With a hybrid work setup and generous benefits, including performance bonuses and paid leave, this position is perfect for those eager to make their mark in customer service. If you're ambitious and driven, this is the role for you!
Benefits
Qualifications
- Swedish native speaker with a desire to develop skills.
- Proficient in Microsoft and IT with customer service experience.
Responsibilities
- Process leads and qualify them for sales team involvement.
- Deliver excellent customer service to inbound and external teams.
Skills
Education
Tools
Job description
Role: Customer Service Advisor (Swedish speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (Swedish speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Swedish speaker.
Benefits:
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 2 days in the office Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development: Full training provided.
What’s the role?
As a Swedish speaking Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Swedish native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Swedish-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77920
Division: Commercial Division
Job Role: Customer Service Advisor (Swedish speaker)
Location: Bournemouth
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