Customer Service Advisor in Bristol)

Pertemps; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking Customer Service Advisors to join their vibrant office in Central Bristol. You will provide exceptional customer service during a busy period, responding to inquiries via phone and webchat. Full training is provided, and multiple positions are available until September 2025.

Qualifications

• Previous experience in a customer service, hospitality or retail role.
• Excellent communication skills - both written and verbal.
• Ability to multitask and navigate systems confidently.

Responsibilities

• Responding to customers via live webchat.
• Answering multiple inbound calls, fielding a variety of enquiries.
• Updating customer records and systems accurately.

Skills

Communication skills

Empathy

Multitasking

Job description

Customer Service Advisors

Location: Central Bristol

Hours:

- 5 days per week, 7.5-hour shifts scheduled between 08:00 and 22:00

- Includes 1 weekend in 4 (on a rolling 4-week rota)

Pay: £12.60 per hour

Start Date: 14th July

Duration: Until 29th September 2025

Are you passionate about delivering outstanding customer service? Working for our established client who value equality and inclusivity, you will work out of a modern and vibrant office based in the heart of Bristol. You will provide outstanding customer service during a busy peak period to a clientele which will have all manner of enquiries. If you're a natural multitasker and someone who will go above and beyond to ensure customer satisfaction then read on..

What You'll Be Doing:

- Responding to customers via live webchat

- Answering multiple inbound calls, fielding a variety of enquiries

- Updating customer records and systems accurately

- Collaborating with different departments across the business

- Managing multiple computer systems and screens

- Handling a wide range of queries - from invoices and accommodation to welfare and facility-related calls

What We're Looking For:

- Previous experience in a customer service, hospitality or retail role

- Excellent communication skills - both written and verbal

- An empathetic ear and active listening skills

- Ability to multitask and navigate systems confidently

- Call centre experience is a bonus, but not essential

Multiple positions available with commitment required for the duration of the assignment - until 29th September. Full, in-depth training is provided at the start of the assignment.

Click "Apply" for your chance to become part of a supportive and welcoming team.