Customer Service Advisor — Growth & Training

Bristol Industrial; Abingdon; On-site; GBP 40,026,000 - 44,772,000; Full time

Benefits offered by this job

Competitive earnings

Generous holiday entitlement

Full training and ongoing support

Modern office environment

Friendly and collaborative team

Job summary

Bristol Industrial is recruiting six Customer Service Advisors in Abingdon. The role is full-time (37.5 hours, 9:00am–5:00pm, Mon–Fri) with a £14.90 per hour rate.

You will handle customer inquiries, bookings and data using CRM systems, providing an excellent service to business clients. Ideal candidates include experienced customer service professionals or recent graduates with strong communication skills who seek long-term career development in a supportive team environment.

Qualifications

• Previous customer service, administration, or sales support experience
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Good organisational and time management skills
• Microsoft Office skills including Word, Excel and Outlook
• Experience using CRM or customer management systems such as Salesforce

Responsibilities

• Responding to customer enquiries by telephone and email
• Managing customer bookings and service requests
• Processing customer information accurately using internal systems
• Coordinating appointments, schedules and service delivery activities
• Liaising with internal departments to resolve customer queries
• Building positive relationships with customers and ensuring a high level of service at all times
• Maintaining accurate records and updating customer information
• Supporting the wider team with administrative and customer service activities

Skills

Customer service

Communication

CRM experience

Attention to detail

Time management

MS Office

Tools

Salesforce

Excel

Outlook

Job description

Bristol Industrial is recruiting six Customer Service Advisors in Abingdon. The role is full-time (37.5 hours, 9:00am–5:00pm, Mon–Fri) with a £14.90 per hour rate.

You will handle customer inquiries, bookings and data using CRM systems, providing an excellent service to business clients. Ideal candidates include experienced customer service professionals or recent graduates with strong communication skills who seek long-term career development in a supportive team environment.