Customer Service Advisor — Growth, Flexibility & Benefits

Ee; Caerphilly; Hybrid; GBP 26,116 - 26,738; Full time

Benefits offered by this job

Competitive Salary

Online GP access

Paid Carer's Leave

Family Leave

Career Development

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare and Dental

Job summary

EE in Caerphilly is seeking a Customer Service Advisor to connect with customers and provide exceptional support. The role involves engaging with customers over the phone, building relationships, and offering solutions. Ideal candidates will have an empathetic nature and a warm personality.

With a competitive salary starting at £26,116, flexible scheduling, and extensive training provided, this is a fantastic opportunity to grow your skills within a supportive environment.

Qualifications

• A warm, engaging personality is essential.
• Ability to listen and understand customer needs.
• Dedication to providing exceptional service.

Responsibilities

• Engage with customers over the phone to provide support.
• Offer guidance and solutions to customer queries.
• Build relationships and ensure a positive customer experience.

Skills

Empathy

Patience

Communication

Relationship-building

Job description

EE in Caerphilly is seeking a Customer Service Advisor to connect with customers and provide exceptional support. The role involves engaging with customers over the phone, building relationships, and offering solutions. Ideal candidates will have an empathetic nature and a warm personality.

With a competitive salary starting at £26,116, flexible scheduling, and extensive training provided, this is a fantastic opportunity to grow your skills within a supportive environment.