Customer Service Advisor (Charlton)

TN United Kingdom; London; On-site; GBP 26,000 - 31,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor for their Charlton branch. This role is pivotal in ensuring customers receive exceptional service while driving sales growth. You will engage with customers to maximize occupancy and revenue, maintain high standards of cleanliness, and adhere to health and safety protocols. Join a fast-growing business that values career progression and offers a supportive training program, exclusive perks, and a rewarding bonus scheme. If you're passionate about customer service and sales, this opportunity is perfect for you.

Benefits

Training & Mentoring Program

Bi-Annual Store Bonus Scheme

Company Sick Pay

Access to Perkbox Membership

Long Service Recognition

20 Days Holiday + Bank Holidays

Qualifications

• Experience in customer service and sales is essential.
• Ability to respond effectively to diverse customer needs.

Responsibilities

• Contribute to achieving financial targets of the store.
• Ensure cleanliness and compliance with health & safety procedures.

Skills

Customer Service

Sales Skills

Health & Safety Compliance

Job description

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Customer Service Advisor (Charlton), London

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Client:

Gravity Recruit

Location:

London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

b48083c5e6d3

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Customer Service Advisor

Charlton

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team in their Charlton branch.

Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company

Main Responsibilities:

• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
• Comply consistently with all company procedures

Package:

£26,265 + Package + Benefits + Bonus

• An excellent career in a fast-growing business
• Training & Mentoring program for great career progression
• Bi-Annual store bonus Scheme
• Company Sick Pay
• Access to exclusive perks via Perkbox membership
• Long Service recognition
• 20 days holiday per year plus bank holidays

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