Customer Service Advisor

Gravity Recruit; Southampton; On-site; GBP 27,000; Full time

Job summary

A leading recruitment firm is seeking a Customer Service Advisor to join their Southampton branch. The successful candidate will be responsible for providing excellent customer service while contributing to store sales targets. Candidates should have strong sales experience and effective time management skills. The role offers a competitive salary and opportunities for career progression in a fast-growing business.

Benefits

Bi-annual store bonus scheme

Company sick pay

Access to exclusive perks via Perkbox membership

Long service recognition

20 days holiday plus bank holidays

Qualifications

• Sales experience in a retail or automotive environment is essential.
• Ability to manage time effectively and prioritize tasks.

Responsibilities

• Contribute to achieving store financial targets.
• Identify potential revenue opportunities from customers.
• Respond effectively to customer needs.
• Maintain high standards of cleanliness in the store.
• Adhere to Health & Safety procedures.

Skills

Sales Experience

Time Management

Order Management System

Customer Service

Dealership Experience

GM Vehicles

Retail Sales

Tire Service

Automotive Repair

OSHA

Service Writing

Automotive Service

Job description

Customer Service Advisor

Southampton

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team in their Southampton branch.

Job Purpose

To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company

Main Responsibilities

• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
• Comply consistently with all company procedures

Package

26265 Package Benefits

Benefits

• An excellent career in a fast-growing business
• Training & Mentoring program for great career progression
• Bi-Annual store bonus Scheme
• Company Sick Pay
• Access to exclusive perks via Perkbox membership
• Long Service recognition
• 20 days holiday per year plus bank holidays

By applying for this role you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.

If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.

Key Skills

Sales Experience, Time Management, Order Management System, Customer Service, Dealership Experience, GM Vehicles, Retail Sales, Tire Service, Automotive Repair, OSHA, Service Writing, Automotive Service

Employment Type: Full Time

Experience: years

Vacancy: 1

Yearly Salary Salary : 26265 - 26265