Customer Service Advisor

Deniselagrassa; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a Customer Service Advisor to join their award-winning team. This entry-level role offers a fantastic opportunity to work in a friendly environment with a focus on training and development. You will be responsible for handling inbound calls, managing administrative tasks, and ensuring a great experience for customers. With immediate start dates and excellent transport links, this position is perfect for those looking to grow in the customer service field. If you are motivated and customer-focused, this role could be your next big step.

Benefits

Training and Development Opportunities

Friendly Team Environment

Easily Accessible Offices

Immediate Start Date

Qualifications

• Previous experience in customer service is essential.
• A positive and motivated attitude towards work is necessary.

Responsibilities

• Handle inbound customer service calls and administration tasks.
• Deliver excellent customer experience via email and phone.

Skills

Customer Service Experience

Positive Attitude

Motivated Work Ethic

Attention to Detail

Job description

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The opportunity to work with an award-winning team who are at the pinnacle of their industry.

• Incredibly friendly team working environment
• Training and Development opportunities
• Easily Accessible offices
• Immediate Start Date

Rewards and Benefits on offer:

• The opportunity to work with an award-winning team who are at the pinnacle of their industry.
• Incredibly friendly team working environment
• Training and Development opportunities
• Easily Accessible offices
• Immediate Start Date

The Company you will be working for: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to recruit a motivated and attentive customer service advisor. The company are ideally situated just north of Newcastle city centre and have excellent links to public transport.

The Role you will be doing:

• Taking inbound customer service calls.
• Handling a range of administration tasks.
• Delivering a great customer experience for customers both via email and on the telephone.
• First contact resolution of customers and clients queries, requests, orders and complaints.
• Provide support to the team.

About you:

• Previous customer service experience.
• Positive and motivated attitude to work.
• Desire to succeed and develop.
• Customer focused and attentive.

Seniority level

Entry level

Employment type

Temporary

Job function

Customer Service

Industries

Administrative and Support Services

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