Customer Service Advisor

People Solutions; Greater Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Service Advisor for a Temp to Perm position in Wigan, Greater Manchester. The ideal candidate will have experience in customer service, strong motivation, and a positive attitude. The role involves handling customer calls, managing queries, and supporting engineers. Benefits include temporary to permanent opportunities, overtime, and ongoing training.

Benefits

Temporary to Permanent Opportunities

Overtime Available

Ongoing Work

Free Parking

Qualifications

• Previous experience in a customer service role.
• Motivated with a good work ethic.

Responsibilities

• Taking calls and logging customer data.
• Answering queries and ordering parts for engineers.
• Logging claims and managing customer complaints.

Skills

Reliability

Self-motivated

Team player

Tools

Excel

Word

Job description

Customer Service Advisor

MONDAY - FRIDAY: 8AM to 5PM + 1 Saturday every 4 weeks

PAY RATE: £12.26 PER HOUR

What's in it for me?

People Solutions are looking for customer service advisor with experience on a Temp to Perm basis to work for our client in Wigan, Greater Manchester.

The ideal candidate will have previous experience in a similar role, as well as being motivated, with a good work ethic and a positive attitude to develop new skills!

What are the benefits?

• Temporary to Permanent Opportunities
• Overtime Available
• Ongoing Work
• Free Parking

Day to Day Duties

• Taking calls in the call centre from our customers & logging on our own customer-based database.
• Sending jobs out to engineers
• Answering calls & queries from customers.
• Ordering parts for engineers
• Chase SLA jobs & parts
• Logging claims & customer complaints process.

Essential Skills

• A good knowledge of excel & word.
• Reliability
• Self-motivated
• Able to work without supervision
• Team player

Desirable Experience

• Experience operating Counterbalance Trucks loading and unloading articulated vehicles

Training

• Industry related training and ongoing support throughout.

Contact

If you are ready to take on this exciting opportunity, apply today by clicking the link below or get in touch with our recruitment team to find out more

People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process