Customer Service Advisor

Jago Consultants; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading consultancy is seeking an Immediate Start Customer Services Advisor for a temporary role at a car dealership in Exeter. The successful candidate will handle customer inquiries and assist with administrative duties over an 8-week contract, potentially leading to extension. If you have a background in customer service and excellent communication skills, apply now!

Qualifications

• Experience in Customer Service, both face-to-face and via telephone.
• Proficient in using PC for various tasks.
• Self-motivated and initiative-driven.

Responsibilities

• Assist customers with vehicle check-in and drop-off.
• Handle inquiries via phone, walk-ins, and email.
• Make outbound calls to provide vehicle updates.
• Carry out general administration tasks.

Skills

Customer Service Background

PC Literate

Self-motivated

Professional Communication

Job description

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IMMEDIATE START CUSTOMER SERVICES ADVISOR
TEMPORARY CONTRACT – 8-WEEKS

EXETER

I am working with a client looking to fill a Customer Services Advisor temporary vacancy. The position requires an immediate start, with an expected contract length of 8-weeks (possibility to extend further)

Customer Service Role:

This position is working within a car dealership and will be a combination of Customer Services and Administration duties:

• Helping to check customers in / drop-off their vehicle to the car dealership
• Take incoming customer inquiries via telephone, walk-in, and email.
• To handle customers in a professional, courteous and polite manner
• To make out-bound calls to customers with vehicle updates
• To assist with general Administration duties (i.e. paper work filing, producing job packs for customer arrival etc)

Skills required:

Someone from ideally a Customer Services background, who is use to dealing with customers via the telephone and face-to-face

You must be PC literate

Self-motivated and able to work using your initiative

Temporary Contract:
Duration: 8-weeks, with possible extension