Customer Service Advisor

Personnel Selection; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is seeking temporary Customer Service Advisors to join their team at an office in Andover. The role involves taking incoming calls, managing customer queries, and requires a strong background in customer service. Ideal candidates will possess effective communication skills and be capable of working under pressure. This position is a full-time, ongoing temporary role with an immediate start. Interested applicants should submit their CV for review.

Qualifications

• Background in customer service is essential.
• Ability to communicate effectively in high-pressure situations.
• Must be resilient, confident, and organised.

Responsibilities

• Take incoming calls and record caller information in the CRM.
• Handle queries on existing cases and communicate with external contacts for updates.
• Work a 40-hour week on an ongoing temporary basis.

Skills

Strong background in customer service

Effective communication skills under pressure

Resilience

Confidence

Empathy

Organisational skills

Job description

Overview

Personnel Selection is recruiting for 6 temporary Customer Service Advisors to work from our office at Walworth Industrial Estate in Andover.

Responsibilities

• Take incoming calls and record caller information in the CRM.
• Handle queries on existing cases and communicate with external contacts to gain updates.
• Work a 40‑hour week on an ongoing temporary basis.

Qualifications

• Strong background in customer service.
• Effective communication skills under pressure.
• Resilient, confident, empathetic, and organised.

If you are available immediately, please send your CV for immediate review.