Customer Service Advisor

TN United Kingdom; Crewe; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their team in Crewe. In this role, you will be responsible for processing customer orders, managing stock, and utilising the SAP system to ensure smooth operations. Your attention to detail and organisational skills will be crucial as you assist with invoicing and general office duties. This ongoing position offers a chance to develop your administrative skills in a supportive environment, with the potential for extension beyond 12 months. If you thrive in a collaborative team setting and have a passion for customer service, this opportunity is perfect for you.

Qualifications

• Proven experience with SAP is essential for this role.
• Strong attention to detail and organisational skills are required.

Responsibilities

• Input and process customer orders and maintain records.
• Utilise the SAP system for various tasks including invoicing.

Skills

SAP Experience

Attention to Detail

Organisational Skills

Effective Communication

Teamwork

Education

Experience in Administrative or Business Support Role

Tools

SAP

Job description

Customer Service Advisor

Pertemps Crewe are currently looking for a Customer Service Advisor to work at their new client based in Crewe.

For this Customer Service Advisor role, you will be responsible for:

1. Inputting and processing customer orders
2. Raising PO’s
3. Utilising the SAP system as and when required – you must have proven experience in SAP
4. Ordering stock when required
5. Invoicing clients and maintaining accurate records
6. General office duties including answering the telephone and responding to emails
7. Assisting with various administrative tasks as needed
8. Create part codes once trained (Using SAP)

For this Customer Service Advisor role, you will need:

1. SAP Experience – this is ESSENTIAL for this role
2. Strong attention to detail and organisational skills
3. Ability to communicate effectively and work well within a team
4. Previous experience in an administrative or business support role is preferred

Details of this Customer Service Advisor role:

Location: Crewe
Salary: £12.75 per hour
Hours: Monday to Thursday 08:30 - 16:30, Friday 08:30 - 15:00 (with a 30-minute lunch break)
Contract: Ongoing, up to 12 months – possibility of extension

If you are interested in this Customer Service Advisor role, please click apply.