Customer Service Administrator - Part Time

manucomm recruitment; Bridgwater; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Customer Services Administrator to join their team in Bridgwater. This part-time role offers the chance to contribute to a growing manufacturing environment while providing essential support to the sales team and managing sample orders. Ideal for individuals with a customer service background, this position allows for flexibility and potential growth in hours. Join a company that values teamwork and customer satisfaction, and be part of a dynamic workplace where your contributions truly matter.

Qualifications

• Experience in customer service, preferably in a manufacturing setting.
• Strong administrative and data management skills.

Responsibilities

• Process customer sample orders and maintain accurate records.
• Assist sales team with sample preparation and dispatch.

Skills

Customer Service

Administrative Skills

Data Management

Education

High School Diploma

Recent Graduate

Job description

Part Time Customer Services Administrator / Samples Administrator - Bridgwater - £12.95p/h

Company: Manufacturing Company

Role: Permanent, 25 hours per week, Monday - Friday (5 hours each day), with potential to increase hours

My client, a growing manufacturing company based in Bridgwater, is seeking a Customer Services / Samples Administrator for a permanent part-time position.

This role may suit someone with previous customer service experience, ideally within manufacturing, although this is not essential. The individual should be comfortable working in the factory to prepare and dispatch samples and managing sample stock.

Key Responsibilities:

1. Sample Orders: Process all customer sample orders accurately, ensuring full requirements and details are met. Use tools and machines to cut fabric and other materials precisely.
2. Data Management: Maintain accurate records of discussions and correspondence with the sales team and customers. Keep the sample log up to date.
3. Sales Support: Assist the sales team with the preparation, dispatch, and tracking of customer samples and in-house sample stock.
4. Administrative Support: Manage telephone lines, answer reception and barrier access lines, assist the accounts team with invoice queries, and perform other ad hoc duties as required.

Candidate Requirements:

• Customer service experience in a manufacturing environment
• Good administrative skills
• Willingness to work in a factory setting
• Excellent customer service skills

Ideally, the candidate will have previous experience in manufacturing and may have worked as a CS advisor, sales administrator, client services coordinator, or be a recent graduate or college leaver.