Customer Service Administrator Job

London PBB; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable glass manufacturer in Park Royal, London, seeks a Customer Service Administrator to join their small friendly team. The role involves providing exceptional customer support via telephone and administrative assistance, focusing on efficiency, communication, and customer satisfaction. Flexibility in duties will be required, with a working schedule of 9:00am to 5:30pm, Monday to Friday.

Qualifications

• Excellent command of English is essential, both verbal and written.
• Able to deal with customer complaints and work under pressure.

Responsibilities

• Responding to customer calls and resolving queries.
• Following up on quotations and potential orders.
• General reception duties and filing.

Skills

Organised

Efficient

Excellent Communication

Good IT skills

Customer Service

Job description

Customer Service Administrator
We are a reputable Glass Manufacturer based in Park Royal, London for over 15 years. We are seeking an enthusiastic sales and customer service assistant to join our team and help provide excellent customer service and maintain the administration of our office.
There is a strong focus on providing high quality telephone support to our customers, so a courteous and confident telephone manner is essential.
The Role:
A busy and varied role, the post-holder will be responsible for providing high quality Sales and Customer Service support within the customer service team.
Responsibilities will include:
• Responding to customer calls and resolving queries
• Following up on quotations and potential orders
• Greeting visitors and general reception duties
• Filing and other administrative tasks
Essential Skills:
• Must be organised and efficient
• Excellent Communication Skills, with polite telephone manner
• Good IT skills
• Able to deal with customer complaints
• Good customer service
• Able to work under pressure
We have a small and friendly office team who are based in the factory. This is a busy and challenging role and some flexibility in duties will be required.
Excellent command of English is essential (both verbal and written).
Working Time:
Mon - Fri, 8 hrs a day
9:00am - 5:30pm
Salary is negotiable depending on experience.

Go to: All Jobs customer service jobs

Customer Service Administrator Job

Posted: Yesterday
Place: North West London, London



Customer Service Administrator
We are a reputable Glass Manufacturer based in Park Royal, London for over 15 years. We are seeking an enthusiastic sales and customer service assistant to join our team and help provide excellent customer service and maintain the administration of our office.
There is a strong focus on providing high quality telephone support to our customers, so a courteous and confident telephone manner is essential.
The Role:
A busy and varied role, the post-holder will be responsible for providing high quality Sales and Customer Service support within the customer service team.
Responsibilities will include:
• Responding to customer calls and resolving queries
• Following up on quotations and potential orders
• Greeting visitors and general reception duties
• Filing and other administrative tasks
Essential Skills:
• Must be organised and efficient
• Excellent Communication Skills, with polite telephone manner
• Good IT skills
• Able to deal with customer complaints
• Good customer service
• Able to work under pressure
We have a small and friendly office team who are based in the factory. This is a busy and challenging role and some flexibility in duties will be required.
Excellent command of English is essential (both verbal and written).
Working Time:
Mon - Fri, 8 hrs a day
9:00am - 5:30pm
Salary is negotiable depending on experience.
Report Apply Now



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