Client Services Administrator

JR United Kingdom; Guildford; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Une entreprise de gestion d'investissements innovante recherche un Client Services Administrator passionné par le service à la clientèle. Ce poste polyvalent vous permettra de représenter l'entreprise lors de rencontres et d'événements, tout en soutenant des clients issus de secteurs variés. Le travail en équipe est essentiel, et vous aurez l'occasion de contribuer à des projets de qualité de données tout en développant vos compétences dans le secteur charitable et public.

Qualifications

• Compétences en communication fortes, tant écrites que verbales.
• Confiance dans la gestion des demandes sensibles des clients.
• Intérêt pour le travail avec des organisations caritatives et du secteur public.

Responsibilities

• Agir comme premier point de contact pour les demandes des clients par téléphone et en personne.
• Gérer la documentation client et les suivis nécessaires.
• Assister aux réunions clients et aux événements de secteur.

Skills

Communication

Collaborative Work

Attention to Detail

Job description

Social network you want to login/join with:

Client Services Administrator, guildford

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Client:

Meraki Talent

Location:

guildford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Meraki Talent is delighted to be supporting a leading investment manager for charities, religious organisations, and the public sector in the appointment of a Client Services Administrator. If you're passionate about providing outstanding service and want to make a genuine difference, this is your chance to be part of something meaningful.

Key Responsibilities:

• Act as the first point of contact for client enquiries by phone and in person
• Support client correspondence and ensure accurate communication
• Represent the business at client meetings and sector events
• Liaise with internal teams to ensure smooth client servicing
• Manage client documentation and follow-up actions
• Assist with complaints, payment queries, and data quality projects.

Candidate Specification:

• Strong communication skills—both written and verbal
• Confidence in advising clients and handling sensitive enquiries
• A genuine interest in working with charitable and public sector organisations
• Ability to work collaboratively and build strong relationships
• High attention to detail and a proactive mindset
• Understanding of financial products and asset classes is desirable
• Awareness of charity/trustee law and the not-for-profit sector is a plus

This is a 12-month fixed-term contract based in their London office on a hybrid basis. if you or someone you know is interested, please reach out to Nick Nikitin at [emailprotected] or on [phone].