Customer Service Administrator

JR United Kingdom; Scotland; On-site; GBP 20,000 - 24,000; Full time

Job summary

A large organisation in Portree seeks a Customer Service Administrator to support their team and serve local customers. This permanent position offers flexible hours between 25-35 per week and a supportive work environment, ideal for candidates living locally. Join a reputable company providing steady employment and competitive benefits.

Benefits

Pension scheme

Company benefits

Flexible working hours

Qualifications

• Excellent communication skills.
• Ability to work as part of a small team.
• Basic level of IT skills preferred.

Responsibilities

• First point of contact for customers via phone, email, or in person.
• Provide administrative support and deal with queries, sales, and orders.
• Process payments and assist with stock control and order processing.

Skills

Communication

Teamwork

IT skills

Tools

Excel

Word

Outlook

Job description

Social network you want to login/join with:

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Client:

Hays

Location:

scotland, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Your new company

You will be working in the heart of Portree for a large organisation servicing the local community of Skye & Kyle. The role of Customer Service Administrator provides key support to the team and to customers. This role is permanent; hours are flexible from 25 to 35 per week, from Monday to Friday.

Your new role

In this role, you will work as part of a small office team to be the first point of customer contacting the office via phone, email or in person. You will deal with queries, sales and orders. This role will see you deal with incoming calls, respond to emails and work as part of a team to serve customers. In this role you will provide administrative support and use software such as Excel, Word & Outlook. You will enter data into trackers and spreadsheets to help with stock control, order processing and dispatch. You will also process card payments and deal with a centrally based accounts team. You will also provide general assistance in the depot office and do ad-hoc tasks to support the team.

What you'll need to succeed

This role will require you to have excellent communication skills and an ability to work as part of a small team. Full systems training will be provided, but a basic level of IT skills would be preferred. You must be confident on the phone and work with a good level of accuracy. This role would suit someone living locally in the Portree area as it is offering a permanent contract - please note this role does not offer any accommodation. There is flexibility in the hours worked, starting times between 8am and 9am and flexible finishing times. Hours to be agreed between 25-35 per week.

What you'll get in return

This role is a great opportunity to join a very established company, providing you with steady employment year-round. This role offers a competitive salary, pension scheme and a range of company benefits. You'll work in a friendly and supportive team and can work with a degree of flexibility with start and end times to suit you and the business.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Julie at Hays in Inverness on 01463 214282.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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