Customer Service Administrator

SF Recruitment Ltd; Newark on Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Temporary Customer Service Administrator for a well-established company in Newark. This full-time role requires strong organizational skills, attention to detail, and previous customer service experience. The successful candidate will thrive in a fast-paced environment, providing support to both customers and contractors while managing multiple tasks.

Qualifications

• Previous customer service and administration experience in a fast-paced environment.
• Strong IT skills, ability to manage multiple systems.
• Exceptional communication and organizational skills.

Responsibilities

• Handling incoming enquiries and resolving queries promptly.
• Accurate data entry and updating of customer records.
• Providing general office and administrative support.

Skills

Customer Service

Administration

Communication

Organisational skills

IT Skills

Tools

Salesforce

Job description

Temporary Customer Service Administrator

Newark

Full Time, Office Based, 40 hours , paid weekly.

£12.60ph

Immediate Start – Temporary Opportuntiy - Minumum 6 week duration

SF Recruitment are urgently recruiting for a Customer Service Administrator to join a well-established and growing business based in Newark.

We're seeking a confident, switched-on, and tech-savvy individual who thrives in a fast-paced, customer-focused environment.

The ideal candidate will be comfortable using multiple systems at once and demonstrate strong communication and organisational skills. This role would particularly suit someone with recent office-based customer service or admin experience who is keen to develop their career in a supportive and dynamic team.

This opportunity is ideal for candidates based in Newark, Lincoln, Bingham, East Bridgford, and the surrounding areas.

Key Responsibilities:

• Handling incoming enquiries and resolving queries promptly and professionally

• Accurate data entry and updating of customer records

• Supporting both customers and contractors with day-to-day queries

• Prioritising and managing multiple tasks and deadlines efficiently

• Providing general office and administrative support

• Maintaining daily and monthly internal reports

• Carrying out ad-hoc duties to support the wider Customer Service team

• Supporting overflow calls and case handling across multiple customer sectors

Requirements:

• Previous customer service and administration experience , ideally in a fast-paced environment

• Strong IT skills, with the ability to manage multiple systems simultaneously

• Experience using Salesforce or similar CRM systems would be advantageous

• Exceptional communication and organisational skills

• High attention to detail with the ability to collate, validate, and input data accurately

• Comfortable with both inbound and outbound communication

• Ability to take initiative, solve problems, and adapt to new tasks and challenges

If you are immediately available and keen to jump right into this role, apply today!