Customer Service Administrator

Berry Recruitment; Ely; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in Ely is seeking an organized individual for a temporary customer service role until December 2025. Responsibilities include responding to customer inquiries, processing orders, and resolving issues. Candidates should have strong communication skills and administrative experience. Potential for permanent placement depending on performance.

Qualifications

• Administrative experience required.
• Previous experience in customer service or order processing preferred.

Responsibilities

• Respond to customer inquiries via phone and email.
• Accurately input and process customer orders.
• Resolve customer issues efficiently.

Skills

Strong communication skills

Attention to detail

Teamwork

Job description

Overview

Location: Ely

Salary: £12.25 per hour

Job Type: Temporary until December 2025 (with potential to become permanent)

Shifts: Monday - Friday, 08:00 - 16:30

Responsibilities

• Respond to customer inquiries via phone and email in a professional and timely manner
• Accurately input and process customer orders using internal systems
• Resolve customer issues efficiently, ensuring high levels of satisfaction
• Handle incoming calls with courtesy and professionalism
• Build and maintain positive relationships with customers
• Collaborate with internal teams to support smooth order fulfilment and delivery

Requirements

• Administrative experience required
• Strong communication skills, both written and verbal
• High attention to detail and accuracy
• Ability to work effectively in a team environment
• Previous experience in customer service or order processing preferred
• Comfortable using email and basic computer systems

This role is temporary until December 2025 with potential to become permanent.

For more information, please contact Rebecca at Berry Recruitment, King\'s Lynn.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person\'s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job