Customer Service/Account Executive

Rise Technical Recruitment Limited; Stevenage; On-site; GBP 280,000 - 322,000; Full time

Job summary

A leading engineering company in Stevenage is seeking a Customer Service/Account Executive. This role involves managing customer inquiries and ensuring satisfaction while offering excellent benefits and a supportive work environment. Ideal candidates will have experience in customer service and strong communication skills.

Benefits

Good Working Hours

Pension

Excellent Holiday Scheme

Company Benefits

Qualifications

• Experience in customer service/support or BD role.
• Able to start immediately or within 2 weeks.

Responsibilities

• Managing customer enquiries via phone and email.
• Communicating with internal departments to meet customer objectives.

Skills

Communication

IT Skills

Tools

Microsoft

CRM systems

Job description

Customer Service/Account Executive

Stevenage

Up to 280,000 per year + Good Working Hours + Pension + Excellent Holiday Scheme + Company Benefits

Do you have experience in a customer facing role, building relationships with a number of clients/customers? Are you looking for your next exciting career move within an industry leading engineering company?

On offer here is an excellent opportunity to join a global company with an excellent reputation for looking after their staff, offering all employees training and who are known as experts within the industry.

The company have a global backdrop and are known as specialist within the industry. They are known for their innovation, and for the reliability in improving performance.

This exciting opportunity would suit someone with a background of customer service and or account management looking to take their next exciting career move within an industry leading company.

The Role:

• Managing customer enquiries, queries and requests via phone and email, communicate effectively with internal departments such as the Laboratory, Logistics, UK Sales, etc, to ensure that all customer objectives are met
• Temp to perm or permanent position available
• 39hrs, Monday to Thursday 8am to 4:30, 3:30 finish on Friday

The Person:

• Previous experience in a customer service/support, BD role
• Able to start immediately or within 2 weeks
• Excellent communication IT skills (Microsoft, CRM systems)
• Looking to join a company that invest in their employees with excellent benefits

Reference Number: BBHH254215

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.