Customer Sales Assistant

TN United Kingdom; Lyme Regis; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Customer Sales Assistant, where you'll be the face of the branch, providing exceptional service to customers. In this dynamic role, you'll build lasting relationships, assist with product inquiries, and ensure a safe environment for everyone. With competitive pay and a range of benefits, including bonuses and discounts, this position offers a fantastic opportunity for personal and professional growth. Embrace the chance to thrive in a supportive team culture that values your contributions and encourages career development.

Benefits

Annual Colleague Bonus

Contributory Pension

Private Healthcare

Life Assurance

Sharesave Scheme

Discounts at Leading Retailers

Airport Parking Discounts

Theme Park Discounts

Dining Discounts

Cinema Discounts

Qualifications

• Ability to provide great customer service.
• Highly adaptable and resilient in dynamic environments.

Responsibilities

• Build strong relationships with customers for top-notch service.
• Handle customer requests and assist with purchases.

Skills

Customer Service

Adaptability

Communication

Sales Performance

Education

High School Diploma

Job description

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Joining our friendly and hardworking family as a Customer Sales Assistant, you’ll be on the front line dealing with our customers who come into your branch; playing a vital role in our continued success by providing first-class service and ensuring the safety of colleagues and customers at all times.

What will I be doing?

No two days are the same in TP branch life, but here are some key responsibilities:

1. Building strong relationships with customers to deliver the highest standards of service—being helpful and friendly, and getting to know our customers on a first-name basis.
2. Handling requests, providing information on our products, preparing quotes, and assisting customers with their purchases to help improve our sales performance.
3. Ensuring the safe and correct movement of products around the branch.
4. Maintaining safety standards by adhering to all safety policies and procedures to ensure a safe environment for everyone.

What experience do you need?

This is a key customer-facing role; you just need the ability to provide great customer service. We can teach you the rest.

Does this sound like you?

We hope you can say ‘Yes’ to all the characteristics below—they are in the DNA of all our fantastic Customer Sales Assistants:

• Someone who is highly adaptable, resilient, and tenacious, with high levels of energy and drive.
• Someone who thrives in a dynamic and fast-paced environment.
• Someone with a friendly and outgoing personality, happy to communicate face-to-face with customers and build strong relationships.

Being a Customer Sales Assistant in TP offers a great opportunity to excel and develop your career. New colleagues are encouraged to enroll in TP development schemes available at all levels of our business. We support your growth with a development plan aligned with our values.

You’ll also receive competitive pay + benefits, including an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and discounts across the Travis Perkins Group (including Toolstation). Additionally, enjoy online discounts at leading retailers, airport parking, theme parks, dining, and cinemas. Our working hours promote a healthy work-life balance, with most customers choosing to enjoy weekends and bank holidays off.