Customer Sales Assistant

Travis Perkins; Lyme Regis; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Customer Sales Assistant where you'll provide exceptional service and build relationships with customers. This role offers competitive pay and benefits, a supportive working environment, and opportunities for career development. Enjoy a good work-life balance with flexible working hours aligned with customer needs.

Benefits

Annual colleague bonus

Contributory pension

Private healthcare

Life assurance

Sharesave scheme

Group-wide colleague discounts

Qualifications

• Ability to provide great customer service.
• Personality must be friendly and outgoing.
• Comfortable in dynamic and fast-paced environments.

Responsibilities

• Deliver the highest standards of service while building customer relationships.
• Handle requests, provide information, and prepare quotes.
• Ensure safety and correct movement of products.

Skills

Great customer service

Adaptability

Resilience

Friendliness

Job description

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Joining our friendly and hardworking family as a Customer Sales Assistant

You’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first-class service and keeping colleagues and customers safe at all times.

What will I be doing?

No one day is the same as the next in TP branch life, but here are a few pointers:

• Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
• You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
• You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
• Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.

What experience do you need?

This is a key customer-facing role, you just need the ability to provide great customer service, we can teach you the rest.

Does this sound like you?

We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Customer Sales Assistants. Are you:

• Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
• Someone who thrives in a dynamic and fast-paced environment.
• Someone that has a friendly and outgoing personality who is happy to communicate face-to-face with customers and build strong relationships.

Being a Customer Sales Assistant in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose. As a new colleague, you will be encouraged to enroll onto a TP development scheme - which is available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values.

You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group-wide colleague discounts across the Travis Perkins Group including Toolstation). Plus, we have a number of online discounts at leading retailers from airport parking to theme parks, dining out, and cinemas. Our working hours also offer a great work-life balance - most of our customers choose to enjoy their weekends and bank holidays, and so can you!