customer sales advisor april 2025

ECU Testing Ltd; Heanor; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the automotive industry is looking for a Customer Sales Advisor to join their team. This entry-level role involves assisting customers with their vehicle issues, handling calls, and managing inquiries. The position offers ongoing training, a competitive salary, and various benefits including holiday pay, bonuses, and career development opportunities.

Benefits

Ongoing on-the-job training

32 days of holiday annually

Monthly sales bonus

Free work uniform and PPE

Weekly 'FAT FRIDAY' takeaway meal

Access to a fully equipped gym

Birthday gifts and Christmas party paid by the MD

Annual team-building events

Career development opportunities

Qualifications

• Proven experience in telephone sales or customer service.
• Keen interest in automobiles.

Responsibilities

• Handle inbound and outbound calls efficiently.
• Identify opportunities to upsell products and services.
• Manage live chat online inquiries.

Skills

Telephone sales

Customer service

Interest in automobiles

Job description

Join to apply for the Customer Sales Advisor April 2025 role at ECU Testing Ltd.

Job Overview

This role offers a range provided by ECU Testing Ltd. Your actual pay will depend on your skills and experience — discuss with your recruiter for more details.

Base Pay Range

Are you passionate about cars and enjoy talking technical? We are seeking an automotive parts sales advisor to assist our customers with their vehicle issues. Located conveniently between Nottingham and Derby, near Shipley Country Park, our site offers scenic surroundings and various recreational activities.

Candidate Requirements

Preferred candidates will have proven experience in telephone sales or customer service, with a keen interest in automobiles.

Responsibilities

• Handle inbound and outbound calls efficiently.
• Identify opportunities to upsell products and services.
• Manage live chat online inquiries.
• Provide accurate information over the phone and in person as needed.
• Update customer records and internal databases.
• Create invoices, proformas, and credit notes.
• Generate outbound and inbound courier labels.
• Communicate effectively with internal technical departments.
• Act as a liaison between customers and technical staff.

Benefits

• Ongoing on-the-job training.
• 32 days of holiday annually, including bank holidays.
• Monthly sales bonus.
• Free work uniform and PPE.
• Weekly 'FAT FRIDAY' takeaway meal.
• Access to a fully equipped gym.
• Birthday gifts and Christmas party paid by the MD.
• Annual team-building events.
• Career development opportunities within the company.

Additional Details

• Seniority Level: Entry level
• Employment Type: Contract
• Job Function: Other
• Industry: Automotive

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