Customer Sales Advisor

TN United Kingdom; Poole; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in motoring and cycling products is seeking enthusiastic individuals to join their retail team. This role is perfect for those with a passion for customer service and sales. You'll receive comprehensive training to enhance your product knowledge and skills. With a commitment to your career development, you can progress at your own pace within a supportive environment. Enjoy a range of benefits, including generous discounts and wellness programs, while being part of a rapidly growing company dedicated to getting the nation back on the move. Join us in making a difference!

Benefits

25% Store Discount

50% Off Garage Bills

Discounts on Groceries and Shopping

Employee Wellness Programme

Life Assurance

Uniform Provided

Sharesave Scheme

Cycle to Work Scheme

Health Cash Plan

Wagestream Access

Qualifications

• Experience in delivering excellent customer service, ideally in retail.
• Proactive in helping customers and understanding their needs.

Responsibilities

• Demonstrate and explain products to customers effectively.
• Work on a rota basis, including weekends.

Skills

Customer Service

Sales Target Achievement

Proactive Customer Engagement

Job description

Social network you want to login/join with:

About the Role

Ideally, you already have retail sales experience, but if you’ve worked in another customer-focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

Training and Development

We invest heavily in training to give our colleagues skills to develop their careers. Whatever career path you want to follow and whatever pace you want to progress, we have the support to help you make your ambitions a reality, whether in Retail or elsewhere in the Group.

Minimum Requirements

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Rewards and Benefits

We know everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. These include:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
• Employee wellness programme offering free, confidential support and counselling 24/7
• Trade Price Bike Scheme - buy one bike per year at a significant discount
• Life Assurance
• Uniform
• Option to join Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – access up to 30% of your pay and save automatically from your salary
• Health Cash Plan - claim cashback for healthcare costs and access well-being services

Company Overview

We’re in an exciting chapter—rapidly growing with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Inclusive Workplace

Not sure you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We are an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our one Halfords Family.