Customer Sales Advisor

TN United Kingdom; Mansfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading retailer in motoring and cycling products, where your retail sales experience will shine. This role emphasizes customer service and proactive engagement, ensuring every customer feels valued. With extensive training and career development opportunities, you can grow within the retail sector or explore other exciting avenues. Enjoy a wide range of benefits, including discounts, wellness support, and a supportive team environment. Embrace the chance to contribute to a company focused on innovation and inclusivity, helping customers get back on the move.

Benefits

Store discount (25% off most products)

Employee discount (up to 50% off garage bills)

Discount on Breakdown Cover

Discounts on groceries, holidays, insurance

24/7 employee wellness support

Trade Price Bike Scheme

Life Assurance

Uniform provided

Sharesave scheme with 20% discount

Cycle to Work scheme

Qualifications

• Experience in delivering excellent customer service, preferably in retail sales.
• A proactive approach to helping customers and understanding their needs.

Responsibilities

• Deliver excellent customer service in a retail environment.
• Achieve sales targets and assist customers effectively.

Skills

Customer Service

Sales Experience

Proactive Approach

Job description

Join Our Team at Halfords

If you have retail sales experience or have worked in a customer-focused sales environment, you might be a great fit for our team. We value quick and efficient workers and will provide product knowledge and skills training to help you excel and delight every customer.

We invest heavily in training to support your career development, whether you wish to grow within Retail or explore other opportunities within our Group.

Key Requirements:

• Experience in delivering excellent customer service, preferably in retail sales
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Experience in achieving sales targets is preferred

Benefits:

We offer a wide range of rewards and benefits, including:

• Store discount (25% off most products)
• Employee discount (up to 50% off garage bills at Halfords Autocentre)
• Discount on Breakdown Cover with bike cover included
• Discounts on groceries, holidays, insurance, and more
• 24/7 employee wellness support and counselling
• Trade Price Bike Scheme - buy one bike per year at a significant discount
• Life Assurance
• Uniform provided
• Option to join Sharesave scheme with a 20% discount
• Cycle to Work scheme
• Wagestream financial planning app
• Health Cash Plan for healthcare costs

About Us:

We are experiencing rapid growth, focusing on motoring services and electric mobility. As the UK’s leading retailer in motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we invite you to join our success story in helping the nation get back on the move.

If you’re unsure about meeting all the criteria, we encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace, welcoming applications from all backgrounds and embracing diversity within our One Halfords Family.