Customer Sales Advisor

Admiral Insurance Plc; Cardiff; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

Join Admiral Insurance Plc as a Customer Sales Advisor, where you will be the first contact for our customers, providing exceptional service and guiding them through policies. We offer comprehensive training and support in a culture that prioritizes your growth, all while enjoying a collaborative and flexible work environment.

Benefits

Continuous training and development

Wellbeing support

Work-life balance

Qualifications

• Team collaboration is key.
• Engagement with customers over the phone.
• Maintaining compliance standards.

Responsibilities

• Provide exceptional customer service via phone.
• Communicate policy benefits and guide customers.
• Work in a fast-paced environment.

Skills

Sales-oriented mindset

Self-motivated

Resilience

Open to learning

Job description

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Join a Multi-Award-Winning Company

Are you looking to take the first steps into developing a lifelong career? Why not start in a company that prioritises your career growth and development?

We are currently recruiting for Customer Sales Advisors to join our fun, competitive, and industry-leading New Business department!

Role of a Customer Sales Advisor

You’ll be talking to our customers on the phone daily, focusing on providing exceptional customer service. As a regulated company, you'll also uphold compliance standards. No experience in insurance? No problem! We'll provide all the training and tools you need to succeed.

If you want a workplace where you can be yourself, you’re in the right place! It’s an intense job, so we support each other, whether working in the office or at home.

Our New Business Department

Customer Sales Advisors are often the first contact for our customers, making a great first impression crucial. You'll communicate policy benefits and guide customers through the buying process. Resilience and a proactive approach are essential in this fast-paced environment.

We invest in your skills and knowledge to help you excel. Besides the base salary, there’s potential to earn up to £, with incentives each month.

What We Expect

• Collaborate as a team
• Have a sales-oriented mindset
• Be self-motivated
• Be open to learning
• Be resilient

At Admiral, our culture is unique. We support your growth and career progression, whether specialising or moving into management. Our investment includes continuous training and wellbeing support, helping you reach your full potential.

We value flexibility and work-life balance, dividing your time between home and office.

The Application Process

Our process is quick and straightforward: submit your application, participate in a short telephone interview if successful, and then attend a meet and greet at our office. This final stage provides insight into our culture and the role, ending with a face-to-face interview.