Customer Relationship Manager

Covetrus, Inc.; United Kingdom; Remote; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Covetrus Advantage discounts

Life Insurance

Company Pension Scheme (5%)

Cycle to Work Scheme

Employee Assistance Program

Birthday Day Off

Eye Care Vouchers

Job summary

Covetrus, Inc. is seeking a Field Sales Customer Relationship Manager for the South UK to manage veterinary accounts and drive sales across pharmaceuticals, consumables and related categories. You will combine field visits, phone and video calls to grow basket spend and strengthen customer partnerships.

You’ll cover a high-potential territory, use CRM tools daily, and work toward aggressive targets while collaborating with teams across Covetrus to unlock product and service opportunities.

Qualifications

• Sales and/or veterinary sales experience is advantageous but not essential.
• A valid driver’s license and the ability to travel within your territory.
• Basic proficiency with CRM tools (Qlik, Salesforce) and MS Office applications.

Responsibilities

• Territory Management: grow product sales in your region using CRM tools.
• Achieve targets and KPIs as set by the National Sales Manager.
• Develop and implement strategic plans to increase market share.

Skills

Relationship management

Selling

Negotiation

Communication

Attention to detail

IT literacy

Tools

Qlik

Salesforce

Job description

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Job Description: Customer Relationship Manager (Field Sales) - South

Are you ready to take your sales career to the next level? Join Covetrus, a global leader in animal health, and be part of an incredible opportunity in a high-performing territory covering the South. This role is perfect for someone passionate about sales, animal health and customer care, with a knack for building relationships and driving growth.

About the Role

You’ll be responsible for managing all field sales and customer care activities for veterinary practices in your territory. You’ll focus on distributing pharmaceuticals, consumables, human medicine, and other related categories. With a mix of field visits, phone calls, and video calls, you’ll engage with every account on your territory list to grow sales of our Corporate Brand products and broader ranges. This is a fast-paced, varied role where you’ll sell to existing customers while prospecting for new business, with a focus on increasing basket spend across all target categories.

Why Join Us?

• High-performing Territory: This territory offers a vibrant market with significant growth potential.
• Incredible Opportunity: Make a real impact in a role that values initiative and customer connection.

Essential Duties and Responsibilities

• Territory Management: Develop and manage your territory using CRM tools (Qlik & Salesforce) to maintain and grow product sales.
• Sales Objectives: Achieve targets and KPIs as set by the National Sales Manager.
• Strategic Planning: Implement effective strategies using company programs to increase market share.
• Customer Focus: Respond promptly to customer concerns and provide exceptional service.
• Team Collaboration: Learn the range of Covetrus products and services, generating leads and communicating with colleagues across divisions.
• Professional Development: Attend industry seminars, training programs, and sales meetings.
• Compliance: Adhere to company policies and procedures while maintaining professionalism.

What You’ll Bring

• Experience: Sales and/or veterinary sales experience is advantageous but not essential.
• Skills: Relationship management, Strong selling & negotiation skills, Excellent communication & attention to detail, IT literacy (MS Outlook, Word, Excel).

What You Need

A valid driver’s license and the ability to travel within your territory.

Why Covetrus?

At Covetrus, we believe in empowering our team to succeed while offering the tools and support needed to thrive. This role offers a unique chance to contribute to a thriving business and build lasting relationships with veterinary practices. Take the next step in your career with Covetrus.

Here’s a glimpse of what awaits you:

• Covetrus Advantage: Unleash the power of savings with our exclusive Covetrus Advantage program. Enjoy access to thousands of retail discounts and cashback opportunities, transforming your everyday purchases into delightful savings.
• Inclusive Culture: Be a part of a vibrant and inclusive work environment where every voice is valued, and diversity is celebrated. Experience a sense of belonging that empowers you to bring your authentic self to work every day.
• Your Future, Your Way: Secure your future with our Life Insurance plan, where you have the freedom to choose your beneficiaries, ensuring peace of mind for you and your loved ones.
• Financial Confidence: Take charge of your financial journey with our Company Pension Scheme. Covetrus contributes 5% to every employee, paving the way for a brighter and more secure future.
• Cycle to Success: Embrace a healthier lifestyle and save up to 42% with our Cycle To Work Scheme. Enjoy tax-free cycling while exploring a fantastic range of bikes, along with a wide selection of clothing and accessories.
• Support When You Need It: Our Employee Assistance Program is your trusted companion in times of need. This confidential service provides comprehensive support not only to you but also to your partners ensuring their well-being is a top priority.
• Celebrate You: We believe that your special day deserves to be celebrated! Enjoy a Birthday Day Off, because your happiness matters.
• Clear Vision: Your well-being extends to your eyes too! Benefit from Eye Care Vouchers, provided in collaboration with Specsavers, ensuring your vision remains as sharp as your aspirations.

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Company Overview

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Values

Covetrus is built on the following values; Never Settle, Share the Customer Goal, Give Power, Be Passionate and Do Good. If you share these values, we would be interested in hearing from you.