Outbound Operations Assistant

Covetrus; Dumfries; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Cycle To Work

Life Insurance

Company Pension Scheme (5%)

Birthday Day Off

Job summary

Covetrus in Dumfries is seeking an Operations Assistant to join the outbound team on Sundays to Thursdays. The role is full-time, 35 hours per week, with afternoon/evening shifts, and you will pick and pack orders, use scanners, and help despatch goods in a busy warehouse.

We value reliability, attention to detail and a friendly, collaborative approach. Training is provided for machinery and safety, and benefits include pension, life insurance and cycle-to-work options.

Qualifications

• Experience in warehouse picking and packing with accuracy.
• Able to operate scanners and follow packing procedures.
• Commitment to health, safety and quality standards.
• Willingness to multiskill across departments.

Responsibilities

• Pick and pack customer orders accurately on conveyors and packing areas.
• Package parcels securely and ensure on-time dispatch.
• Use scanners to locate and process items efficiently.
• Maintain cleanliness and safe working environment.
• Assist with despatch and labeling for internal transport network.
• Support others and adapt to changing priorities.

Skills

Picking & Packing

Attention to detail

Teamwork

Customer service orientation

Tools

Forklift/Bendi Training

Driver's license

Job description

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Join Our Friendly Team in Dumfries as an Operations Assistant. We are located on College Mains Road. This is a Full-time position in our Outbound Team.

Shift Pattern: Sunday- Thursday

Hours: Sunday: 1pm-8pm Monday – Thursday 3pm–10pm

Contract: 35 hours per week

Come join our friendly Operations team based in Dumfries, where we have a warm and welcoming culture. At Covetrus, we value teamwork, dedication, and a positive attitude—and we’re looking for someone who shares those values to help us deliver excellence every day.

Brief Overview

At Covetrus, we’re dedicated to delivering the highest level of service to our customers – and we’re looking for a motivated Operations Assistant to help keep our warehouse running smoothly.

What you’ll be doing:

• Picking and packing customer orders with accuracy and care on our internal conveyor or relevant areas
• Making sure parcels are securely packaged and sent on time to meet delivery deadlines
• Using scanners to locate and process items quickly and efficiently
• Keeping the warehouse clean, organised, and safe
• Operating machinery (training provided) to reduce manual handling
• Labelling and preparing packages for despatch through our internal transport network
• Ensuring every order is ready, scanned off on correct pallets ahead of despatch deadlines

You’ll be part of a friendly, hard-working team, but you’ll also have tasks where you can work independently and take ownership. In every part of the role, you’ll be focused on delivering excellent customer service and ensuring orders are right first time.

Key Responsibilities

• Consistently meet company standards for both the quantity and quality of work performed.
• Carry out all tasks in full compliance with Company policies and procedures.
• Maintain strict adherence to health and safety requirements within a busy, fast-paced warehouse environment.
• Demonstrate flexibility and a willingness to become multiskilled across various departments, supporting operational needs.
• Uphold Company expectations regarding workplace behaviour, professionalism, and teamwork.
• Contribute to a positive and inclusive team culture by supporting colleagues and fostering a collaborative environment.

About You

We’re looking for someone who:

• Is hardworking, with a strong sense of commitment to delivering consistent results.
• Demonstrates punctuality and reliability, with a positive attitude and the drive to show up and contribute every day.
• Maintains a steady pace and consistency in their work, even during busy periods.
• Thrives in a fast-paced warehouse environment, adapting quickly to changing demands.
• Works well both independently and as part of a team, showing initiative and a willingness to learn.
• Has a keen eye for detail and takes pride in maintaining high standards of performance.

Desirable Skills/Abilities

• Ability to stand for long periods of time
• Forklift/Bendi Training
• Driver’s license
• Flexibility to do occasion overtime (if/when required)

Why Join Us?

Be part of a supportive and inclusive team environment.

Opportunities to develop new skills and grow within the company.

Work for a company that values your contribution and well-being.

Benefits We Offer

• Covetrus Benefits Hub – As a Covetrus employee, you have access to thousands of retail discounts
• Life Insurance – You can choose your beneficiaries
• Company Pension Scheme – Covetrus contribution to all employees is 5%
• Cycle To Work Scheme – Enjoy tax free cycling! Save up to 42% on a fantastic range of bikes, plus a huge choice of clothing and accessories
• Employee Assistance Program – This is a completely free and confidential service that provides support to our Covetrus employees. It can also provide support to partners and dependents over the age of 16 with family or relationship concerns
• Birthday Day Off (YAY!) – We believe everyone should be able to celebrate their special day!

Ready to take the next step in your career?

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.