Customer Relationship Management Specialist

JR United Kingdom; Nechells; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the property investment sector is seeking a Customer Relationship Management Specialist to manage client relationships and oversee post-purchase operations. The ideal candidate will possess strong communication skills and at least one year of relevant experience, ensuring client expectations are met effectively.

Qualifications

• At least 1 year of relevant work experience.
• Background in client management, investment, or real estate preferred.
• Languages: English, Cantonese, and Mandarin required.

Responsibilities

• Maintain relationships with property investment clients.
• Oversee post-purchase operations including rental management.
• Assist clients in managing financial aspects of their property.

Skills

Strong communication abilities

Attention to detail

Customer service mindset

Job description

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Customer Relationship Management Specialist, birmingham (aston)

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Client:

YOURS LINK LIMITED

Location:

birmingham (aston), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Customer Relationship Management Specialist

1.Maintain relationships with property investment clients, ensuring their needs and expectations are met.

2.Oversee post-purchase operations for clients, including but not limited to follow-ups on property rental management and related activities.

3.Manage property projects for clients and maintain positive client relationships.

4.Assist clients in managing the financial aspects of their property, including tracking income and expenses, and providing regular reports.

5.Optimizing client relationship management strategies, and showcasing our services and expertise effectively.

6.Collaborate with the department head on other assigned tasks as needed.

Job Requirements:

1.Experience: At least 1 year of relevant work experience; background in client management, investment, or the real estate industry is preferred.

2.Professional Attributes: Strong sense of ethics, honesty, attention to detail, responsibility, and excellent execution skills. Able to work under pressure and possesses strong communication abilities.

3.Client Focus: Demonstrated ability to handle multiple tasks simultaneously with a strong customer service mindset.

4.Languages: English, Cantonese, and Mandarin is required.