Customer Relationship Management Administrator

JR United Kingdom; United Kingdom; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company in the UK is looking for an experienced CRM HubSpot Administrator to manage their HubSpot ecosystem. The role involves ensuring data accuracy, process efficiency, and effective campaign execution. The ideal candidate will have proven experience in CRM administration and a strong background in data processing. The company fosters a positive culture with various employee benefits, including health contributions, training, and team events.

Benefits

Monthly contribution to physical health costs

Online training and coaching sessions

24/7 employee wellness assistance line

Paid training for career certifications

Incentive schemes and pension contributions

Friday drinks and office away days

Free fruit and weekly breakfast/lunch

Charity fundraising challenges

Qualifications

• Proven experience managing HubSpot CRM is essential.
• Experience handling fragmented data and implementing alignment strategies.

Responsibilities

• Manage and optimise multiple HubSpot instances.
• Develop and implement workflows and automation strategies.
• Generate and maintain detailed reports to improve CRM performance.

Skills

Data Processing

CRM Administration

Attention to Detail

Problem Solving

English Communication

Tools

HubSpot

PowerBI

DAX

Job description

The provided job description contains relevant information about the role, responsibilities, requirements, and company culture. However, it includes some irrelevant details such as media creation for education and technology brands, which do not align with the CRM Administrator role. To improve clarity and focus, I will remove these unrelated parts, correct minor grammatical issues, and ensure the formatting enhances readability.

Customer Relationship Management Administrator, United Kingdom

Job Description:

We are seeking an experienced CRM HubSpot Administrator to take ownership of our HubSpot ecosystem, ensuring seamless automation, data management, and campaign execution across multiple instances. The ideal candidate will be a HubSpot expert with a keen eye for data accuracy, process efficiency, and CRM optimisation.

Key responsibilities:

• Manage and optimise multiple HubSpot instances, ensuring consistency and best practices.
• Develop and implement workflows, automation, and data alignment strategies.
• Handle data processing, administration, and record-keeping, ensuring data integrity across platforms.
• Identify and resolve fragmented data issues, unifying records and improving reporting accuracy.
• Generate and maintain detailed reports, providing insights to improve CRM performance.

Requirements:

• Proven experience managing HubSpot CRM (applications without this experience will not be considered).
• Proven experience managing multiple HubSpot instances – setup, automation, and optimisation. HubSpot experience is essential.
• Confident using PowerBI and DAX.
• High level of spoken and written English communication skills.
• Strong background in data processing, CRM administration, and record refinement.
• Experience handling fragmented data and implementing alignment strategies. Exceptional attention to detail and problem-solving skills.

Company Culture:

We foster a positive and vibrant culture, emphasizing collaboration and growth. Our employees are recognized and rewarded for their dedication and hard work. We offer regular team events, incentives, and social activities to celebrate successes.

• Monthly contribution to your physical health costs.
• Online training, tools, and resources, including 1:1 coaching sessions to support wellbeing.
• 24/7 employee wellness assistance line.
• Paid training for career certifications.
• Internal mobility options and clear career paths.
• Incentive schemes and pension contributions.
• Friday drinks, office away days, and parties.
• Free fruit and weekly breakfast/lunch.
• Charity fundraising challenges and volunteering days.

Note: We encourage you to apply even if you don’t meet 100% of the criteria. We value diversity and talent in our environment.