Customer R&D Chocolate Solutions Lead

Barry Callebaut Group; Banbury; On-site; GBP 60,000 - 85,000; Full time

Job summary

Barry Callebaut Group is seeking a senior technical professional to lead product development and provide expert guidance on chocolate applications. You will support customers, run trials, and train teams, building strong partnerships across our organization.

You will manage projects, oversee product launches, and ensure regulatory compliance while traveling within the UK to client sites and events as needed.

Qualifications

• Bachelor’s or Master’s degree in Food Science or a related field.
• Minimum 5 years in the food industry.
• Experience in Project Management.
• Strong presentation and communication skills.
• Experience in product development and applications knowledge.
• Sales or client interaction experience.
• Proficiency with MS Office, Salesforce, SAP.
• Fluent Business English.
• Willingness to travel within the UK.

Responsibilities

• Define recipe requirements with customers and internal colleagues (Product Expert & Process Engineer).
• Communicate and align with customer and stakeholders on project content and status.
• Be on customer sites to implement new products and advise business development.
• Maintain customer relations and provide insights on capabilities and launches.
• Perform application tests in the lab and with customers on new chocolate, compounds and fillings.
• Provide on-site technical advice during trials and ensure smooth scale-up.
• Organise project members and meetings for initiatives or large projects.
• Ensure compliance for new products through regulations knowledge.
• Deliver application training to customers and internal colleagues when required.
• Log trials and results in SFDC or other systems.
• Promote new products through innovation days and customer visits.

Skills

Project Management

Presentation skills

Client relationships

Continuous improvement

Team collaboration

Education

Bachelor’s / Master’s Degree in Food Science or similar field

Tools

MS Office

Salesforce

SAP

Job description

Barry Callebaut Group is seeking a senior technical professional to lead product development and provide expert guidance on chocolate applications. You will support customers, run trials, and train teams, building strong partnerships across our organization.

You will manage projects, oversee product launches, and ensure regulatory compliance while traveling within the UK to client sites and events as needed.