Customer-Focused Chocolate R&D & Applications Specialist

Barry Callebaut AG; Banbury; On-site; GBP 60,000 - 85,000; Full time

Job summary

Barry Callebaut AG seeks a technically skilled professional to drive product development and provide expert guidance on chocolate applications. You will support customers, lead trials, and ensure smooth scale-up while maintaining strong partnerships across the organization.

The role requires a degree in Food Science, 5+ years in the food industry, and proven experience with project management, sales interactions, and presentations. Travel within the UK is anticipated.

Qualifications

• Degree in Food Science or related field is required.
• Proven project management experience and strong presentation skills.
• Experience in sales or client-facing roles is essential.
• Proficiency with MS Office, Salesforce and SAP is preferred.

Responsibilities

• Define recipe requirements from customer specs and collaborate with internal teams.
• Communicate project content and status to customers and stakeholders.
• Travel to customer sites for new product implementations and support.
• Build and maintain customer relationships and provide technical guidance.
• Lead trials, document results, and advise on scale-up and compliance.
• Organize project teams and meetings; drive continuous improvement.
• Provide on-site technical training and transfer knowledge to customers.
• Balance time/resources with benefits and assess risks; inform next steps.
• Capture customer feedback and drive product creation with QA input.
• Promote new products through customer interactions and innovation days.

Skills

Project Management

Presentation skills

Sales / client interaction

MS Office

Salesforce

SAP

Fluent Business English

Travel within the UK

Education

Bachelor's / Master's in Food Science or related field

Tools

MS Office

Salesforce

SAP

Job description

Barry Callebaut AG seeks a technically skilled professional to drive product development and provide expert guidance on chocolate applications. You will support customers, lead trials, and ensure smooth scale-up while maintaining strong partnerships across the organization.

The role requires a degree in Food Science, 5+ years in the food industry, and proven experience with project management, sales interactions, and presentations. Travel within the UK is anticipated.