Customer-Facing Chocolate R&D Specialist

Barry Callebaut Manufacturing Iberica SA.; Banbury; On-site; GBP 45,000 - 70,000; Full time

Job summary

Barry Callebaut seeks an experienced food science professional to lead technical product development and guide customers on product selection and chocolate handling optimization. You will support on-site trials, train customers, and drive continuous improvement across projects.

The role requires 5+ years in the food industry, strong project management skills, and hands-on experience with product development and customer interaction. On-site role with travel to customer sites as needed.

Qualifications

• Bachelor’s or Master’s in Food Science or related field.
• Minimum 5 years in the food industry and strong project management experience.
• Proven track record in continuous improvement management.
• Experience in product development and strong application knowledge.
• Experience in sales or client interaction is desirable.

Responsibilities

• Define recipe requirements and collaborate with product experts and process engineers.
• Provide technical guidance to customers on product selection and applications.
• Attend customer sites for new product implementations and advise on business development.
• Maintain customer relations and communicate project status to stakeholders.
• Conduct trials and training sessions on products and applications as needed.
• Ensure regulatory compliance for new products and support smooth scale-up to production.

Skills

Food industry experience

Project management

Continuous improvement

Application knowledge

Client interaction

Education

Bachelor’s / Master’s in Food Science or similar

Tools

MS Office

Salesforce

SAP

Job description

Barry Callebaut seeks an experienced food science professional to lead technical product development and guide customers on product selection and chocolate handling optimization. You will support on-site trials, train customers, and drive continuous improvement across projects.

The role requires 5+ years in the food industry, strong project management skills, and hands-on experience with product development and customer interaction. On-site role with travel to customer sites as needed.