Customer Order Specialist - Packaging & Manufacturing

WestRock Company; Tewkesbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global packaging solutions provider in the UK is seeking a dedicated individual to manage customer orders accurately and efficiently. The role involves handling customer enquiries, processing orders, and maintaining accurate records within a manufacturing environment. Ideal candidates will have 2-3 years of customer service experience, strong IT skills, and be flexible in supporting team needs. This position offers an opportunity to contribute to ongoing projects and improvements.

Qualifications

• Minimum 2-3 years experience in customer service/account handling.
• Experience in a manufacturing environment preferred.
• Intermediate IT skills required.

Responsibilities

• Manage day-to-day order requirements and enquiries from customers.
• Verify correct prices and process customer orders.
• Support team resource needs during holidays.

Skills

Customer Service

Networking

IT skills (Excel, Word, Outlook)

Job description

A global packaging solutions provider in the UK is seeking a dedicated individual to manage customer orders accurately and efficiently. The role involves handling customer enquiries, processing orders, and maintaining accurate records within a manufacturing environment. Ideal candidates will have 2-3 years of customer service experience, strong IT skills, and be flexible in supporting team needs. This position offers an opportunity to contribute to ongoing projects and improvements.