Customer-Obsessed Picker & Dispatch Pro

Booker Group; Enfield; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Health benefits

Pension plan

Employee assistance

Job summary

Booker Group is seeking an approachable Warehouse Assistant to ensure customer needs are met across picking, processing deliveries, and stock preparation. You will use handheld devices to pick and dispatch goods, monitoring quality and packaging for delivery, while maintaining a high standard of service and timely delivery to customers.

The role emphasizes a can-do attitude, punctuality, and presenting yourself professionally.

Qualifications

• Can-do attitude and ability to meet pick rates.
• Passion for customer service and willingness to go the extra mile.
• Always be there on time and properly presented.

Responsibilities

• Accurate picking and dispatch of goods using a handheld terminal and flagging differences to the Manager.
• Check quality and shelf life; ensure packaging is robust for delivery.
• Provide high standard of customer service by processing deliveries efficiently and to target.
• Be polite with delivery staff and route complex queries to the appropriate person.

Skills

Can-do attitude

Customer service

Punctuality

Team player

Job description

Booker Group is seeking an approachable Warehouse Assistant to ensure customer needs are met across picking, processing deliveries, and stock preparation. You will use handheld devices to pick and dispatch goods, monitoring quality and packaging for delivery, while maintaining a high standard of service and timely delivery to customers.

The role emphasizes a can-do attitude, punctuality, and presenting yourself professionally.