Customer-Focused Picker & Delivery Specialist

Tesco; Hull and East Yorkshire; Sur place; GBP 12 000 - 21 000; Plein temps

Résumé du poste

Booker Group, part of Tesco plc, is hiring for roles that involve ensuring customers’ needs are exceeded across store tasks, including shelf replenishment, tills, and delivery picking. The role emphasizes a can-do attitude, punctuality, and presenting oneself professionally to maintain high service standards.

Responsibilities include accurate picking and dispatch against a handheld terminal, checking stock quality and shelf life, and delivering efficient service while addressing customer and

Qualifications

• Experience delivering excellent customer service.
• Ability to pick orders accurately using a hand-held terminal.
• Ability to check quality and shelf life of stock and ensure packaging is robust.

Responsabilités

• Pick and dispatch goods accurately against a handheld terminal and notify the Manager of any discrepancies.
• Check quality and shelf life and ensure packaging is robust for delivery prep.
• Provide a high standard of customer service by processing deliveries efficiently and to target.
• Be polite with delivery staff and handle queries and complaints, escalating complex issues.

Connaissances

Customer service

Time management

Communication

Can-do attitude

Description du poste

Booker Group, part of Tesco plc, is hiring for roles that involve ensuring customers’ needs are exceeded across store tasks, including shelf replenishment, tills, and delivery picking. The role emphasizes a can-do attitude, punctuality, and presenting oneself professionally to maintain high service standards.

Responsibilities include accurate picking and dispatch against a handheld terminal, checking stock quality and shelf life, and delivering efficient service while addressing customer and