Customer Marketing - Placement Year

BMW Group; Aldershot; Vor Ort; GBP 13.000 - 20.000; Teilzeit

Benefits dieser Stelle

Subsidised on-site restaurant

Advantages scheme

Zusammenfassung

BMW Group UK is offering a Customer Marketing placement year in Farnborough. You will support the Customer Team by identifying customer pain points, researching new ideas, and developing insights to drive strategy.

The role emphasizes delivering actionable customer intelligence and collaborating with retailers and teams. You will work on monthly customer insight reports, social media insight reports, and ensure BMW Group UK content stays up to date.

Qualifikationen

• Studying towards a Bachelor’s degree.
• Proficient in Microsoft Office incl. Excel and PowerPoint.
• Excellent spelling, punctuation and grammar with strong attention to detail.

Aufgaben

• Identify and help solve customer pain points across the journey in the BMW Group UK environment.
• Research and promote innovative ideas to meet changing customer needs.
• Develop reporting and insights to drive strategy for the Customer Team.

Kenntnisse

Strong communication skills

Attention to detail

Can-do attitude

Initiative

Creative thinking

Ausbildung

Bachelor's degree (in progress)

Tools

Microsoft Office

Microsoft Excel

Microsoft PowerPoint

Jobbeschreibung

projects.Supporting the process of identifying and solving customer pain points throughout the customer journey.Researching and promoting new innovative ideas amid changing customer needs.Developing our reporting and insight to help drive strategy through the whole Customer Team.Creating the monthly customer insight report and the social media insight report.Researching and reporting on key trends in customer behaviour to inform the wider team and business.Collecting, analysing, and utilising customer intelligence from the BMW Group, its competitors, and external sectors as instructed by the Customer Team Managers.Collating, analysing, and presenting reports as required by the Customer Team.Ensuring the Customer Team content on the Retailer Hub is up to date.Coordinating team meetings. This will include researching agenda topics, inviting speakers from the business, arranging logistics, circulating minutes, and ensuring actions are followed up.Raising purchase orders as required by the
Customer Team. Training will be provided.

What should you bring along?

• Studying towards a Bachelors degree and on track to achieve at least a 2:2.
• Fully competent in using Microsoft Office software such as Excel and PowerPoint.
• Strong communication skills, both written and verbal.
• Excellent spelling, punctuation, and grammar are essential, as is a high level of attention to detail.
• A can-do attitude with the desire to go above and beyond.
• An ability to utilise initiative and present suggestions and justifications, solving problems as they arise.
• A creative personal flair with the ability to provide open-minded solutions within tasks.

What can you look forward to?

• Great Pay - A competitive annual salary, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance - Be part of a supportive and inclusive environment where you can learn, grow, and contribute to the future of luxury automotive excellence.
• Exciting Additional Benefits
• You will have the opportunity to enjoy other employee benefits, a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

Closing date for applications: Sunday 18th October 2026

YOUR INTERNSHIP STARTS WITH WHAT ENGAGES YOU. We believe in creating an environment where our interns really can learn by doing during their time with us and where they are given their own areas of responsibilities from the start. That's why our experts treat you as part of the team from day one, encourage you to bring your own ideas to the table - and give you the opportunity to really show what you can do. Customer Marketing - Placement Year (July 2027) BMW UK, Farnborough. This role is pivotal in supporting the continuous evolution of the customer experience environment, working closely with Retailers and Customer Teams to deliver actionable customer insights that drive meaningful change. By embracing new technologies, performance management processes, and evolving ways of working, the role helps foster a culture of continuous improvement across BMW Group UK and its Retailer Network. What awaits you: Supporting Customer Team Managers by seeking and owning responsibility for key elements of

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation. At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.