Customer Manager

New Zealand Government; Canterbury; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading government organization is seeking a Customer Manager to drive international growth for New Zealand businesses in the Tech sector. The role emphasizes building relationships, strategic insights, and tailored support for exporters, ensuring impactful contributions to their success.

Qualifications

• Proven experience in export sales or international business growth.
• Deep understanding of tech ecosystems.
• Strong interpersonal communication skills.

Responsibilities

• Build strong partnerships with tech, services, and manufacturing exporters.
• Co-develop work programmes to achieve customer goals.
• Connect customers with global networks.

Skills

Relationship-building

Negotiation

Strategic Thinking

Communication

Job description

Customer Manager at New Zealand Trade and Enterprise, Canterbury

Customer Manager

Export Customers – Fusion South /Hybrid

This role is based in Christchurch

Who we are

At Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) we use our extensive knowledge and global networks to help Kiwi businesses turn their global ambitions into reality. By supporting New Zealand businesses, we boost New Zealand's economy and reputation. NZTE helps to share what is special about New Zealand with the rest of the world whilst fulfilling our purpose - to grow New Zealand companies internationally, bigger, better, faster, for the good of New Zealand.

Our Export Customers Team is on an exciting journey to deliver greater impact for our export customers. We're looking for a passionate, customer-focused professional to join our Christchurch team as a Customer Manager , with a focus on the Tech sector. At NZTE, you'll be part of a purpose-driven organisation that values innovation, collaboration, and impact. You'll have the freedom to work flexibly, think boldly, and make a real difference for New Zealand businesses on the world stage.

What you'll be doing:

As Customer Manager, you'll be at the forefront of helping New Zealand businesses grow internationally.

Your key responsibilities will include:

· Building strong, trusted partnerships with customers (tech, services and manufacturing exporters),

· Gaining deep insight into their business models, challenges, and international ambitions,

· Co-developing tailored work programmes to help them achieve their goals,

· Applying strategic and critical thinking to solve complex problems,

· Connecting customers with the right experts and global networks,

· Collaborating with NZTE colleagues across New Zealand and around the world.

This is a dynamic role where your commercial expertise, creativity, curiosity and passion for New Zealand's success will be highly valued.

What you'll need to be successful:

We are looking for a commercially savvy leader with a strong background in the Tech sector and a passion for helping New Zealand businesses thrive globally.

You'll also bring:

· Proven experience in export sales or international business growth,

· Deep understanding of tech ecosystems and business models,

· Strong relationship-building and influencing skills,

· Excellent interpersonal communication skills, with the ability to engage confidently and credibly with stakeholders at all levels,

· Confidence in navigating strategic conversations and leveraging networks,

· A collaborative, team-oriented mindset with a focus on impact,

· The ability to prioritise effectively and deliver results at pace,

· Curiosity, energy, and empathy to challenge and support customers in equal measure.

What's next:

For more information about the role, please review the PD here:Customer_Manager_-_PD . If this sounds like the opportunity you've been waiting for, we'd love to hear from you.

Please apply online with your CV and cover letter by 5pm, 11 June 2025 , telling us why this role is the perfect fit for you.

We believe New Zealand is good for the World. New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer. At NZTE it is all about our people and we seek diversity of thought; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability. If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the Talent Acquisition te

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