Customer Integration Manager

Kellanova Co; Salford; On-site; GBP 90,000 - 130,000; Full time

Job summary

Kellanova is seeking a senior supply chain leader to shape partnerships across the UK and Ireland, champion the voice of the customer and drive improvements that boost service, availability and cost efficiency.

You will lead a proactive team, connect stakeholders across Commercial, Supply, Logistics and Planning, and use data to identify opportunities, deliver lasting value, and support market goals with continuous improvement and high performance.

Qualifications

• Strong analytical skills and numeracy with ability to interpret data and make decisions.
• Engaging, confident leader with excellent communication and interpersonal skills.
• Continuous improvement mindset with ability to identify opportunities for value creation.
• Driven, resilient, autonomous and accountable for delivering results.
• Influencer who collaborates across functions to advance customer and supply chain agendas.
• Excellent planning and organisational skills in fast-paced environments.

Responsibilities

• Lead customer-focused supply chain engagement for UK and Ireland customers.
• Identify and execute productivity and cost-saving opportunities across Logistics and cross-functional teams.
• Govern daily, weekly and monthly performance with root-cause analysis and corrective actions.
• Collaborate with Commercial, Supply, Logistics, Planning, Legal and European teams to meet priorities.
• Coach and develop the team, building capability in data insight and leadership.
• Support senior stakeholders with proactive communication during service challenges or crises.

Skills

Analytical Skills

Leadership

Continuous Improvement

Drive & Resilience

Collaboration

Planning & Organisation

Job description

Step into a highly visible supply chain leadership role where you can shape customer partnerships, strengthen service and availability, and unlock greater logistics efficiency across the UK and Ireland. Leading a passionate and proactive team, you will champion the voice of the customer, connect internal and external stakeholders, and turn data and insight into practical improvements that create value for the business.

From leading joint supply chain plans and productivity initiatives to improving operational performance and developing future talent, you will have the autonomy to make decisions, challenge the status quo and deliver meaningful, lasting impact.

This is an exciting opportunity to combine strategic leadership with hands‑on delivery, helping the team achieve UK and Ireland market goals while building a strong culture of continuous improvement and high performance.

A Taste Of What You’ll Be Doing

• Champion the Customer: Lead supply chain engagement for a portfolio of UK and Ireland customers, building credible relationships and ensuring the customer voice shapes priorities, service improvements and joint supply chain plans.
• Drive Productivity and Value: Use data and insight to identify, lead and independently manage productivity and cost‑saving opportunities across Logistics, Commercial and wider cross‑functional teams.
• Strengthen Service and Availability: Lead robust daily, weekly and monthly performance governance, using leading indicators, root‑cause analysis and preventative actions to improve customer service, in‑store availability and stockholding.
• Build Cross‑Functional Partnerships: Collaborate with customers and colleagues across Commercial, Supply, Logistics, Planning, Legal, Sustainability and European teams to improve efficiency, solve challenges and deliver shared business priorities.
• Lead and Develop the Team: Set high standards, coach and guide the team, and build capability in technical skills, data insight, communication and leadership through effective recruitment, onboarding, training and succession planning.
• Shape Priorities and Lead Through Change: Contribute actively to the UK and Ireland Supply Chain Leadership Team, provide clear updates to senior stakeholders, celebrate success and lead proactive communication and resolution during service challenges or periods of crisis.

We’re Looking for Someone With

• Strong Analytical Skills: Highly numerate and detail‑conscious, with the ability to interpret data, solve problems and make sound, timely decisions.
• Engaging Leadership: A confident and approachable leader with strong communication and interpersonal skills who can inspire others and build effective relationships.
• Continuous Improvement Mindset: Passionate about identifying opportunities, improving ways of working and creating sustainable value for customers and the business.
• Drive and Resilience: Tenacious, self‑sufficient and accountable, with the determination to deliver lasting results.
• Collaboration and Influence: An effective listener who can influence stakeholders, work collaboratively across functions and advance the customer and supply chain agenda.
• Planning and Organisation: Excellent organisational skills, with the ability to manage multiple priorities and maintain momentum in a fast‑paced environment.

Get to Know Us

At Kellanova, we are driven by our vision to be the world’s best‑performing snacks‑led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world‑class brands include Pringles, Cheez‑It, Pop‑Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.

Kellanova’s Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world’s best performing snacks‑led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.

Our focus on Equity, Diversity, and Inclusion (ED &I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.

Mars has agreed to acquire Kellanova in a combination that will shape the future of snacking! The transaction is anticipated to close within the first half of 2025 (subject to Kellanova shareowner approval and other customary closing conditions, including regulatory approvals). The companies remain separate until closing.

You can learn more at www.futureofsnacking.com, and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.

We’re on a journey to be the best. You coming?

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.