Customer Integration Manager

Loyalty Rules; Eccles; On-site; GBP 90,000 - 120,000; Full time

Job summary

Kellanova is seeking a Customer Integration Manager to lead customer partnerships and improve service, availability, and logistics efficiency across the UK and Ireland. You will champion the customer voice, connect internal and external stakeholders, and translate data into practical improvements with autonomy to drive outcomes.

You will lead joint supply chain plans, productivity initiatives and talent development, while delivering lasting impact in a hybrid work environment across the region.

Qualifications

• Strong analytical skills with data interpretation and problem solving.
• Engaging, influential leadership and excellent communication.
• Passion for continuous improvement and delivering value to customers.

Responsibilities

• Lead supply chain engagement for UK & Ireland customers and shape priorities.
• Identify productivity and cost-saving opportunities across cross-functional teams.
• Govern daily, weekly and monthly performance with root-cause analysis and actions.
• Collaborate with Commercial, Supply, Logistics, Planning, Legal and European teams.
• Develop the team through coaching, onboarding, and succession planning.
• Contribute to the UK & Ireland Supply Chain Leadership Team and communicate with senior stakeholders.

Skills

Analytical skills

Leadership

Continuous improvement

Planning & organisation

Collaboration & influence

Drive & resilience

Customer engagement

Job description

Mars Completes Acquisition of Kellanova Learn More

Select how often (in days) to receive an alert:

Date: Oct 14, 2026

Category: Supply Chain and Operations

Country/Region: GB

State:

City: Salford

Workplace: Hybrid

Title: Customer Integration Manager

Description:

Step into a highly visible supply chain leadership role where you can shape customer partnerships, strengthen service and availability, and unlock greater logistics efficiency across the UK and Ireland. Leading a passionate and proactive team, you will champion the voice of the customer, connect internal and external stakeholders, and turn data and insight into practical improvements that create value for the business.

From leading joint supply chain plans and productivity initiatives to improving operational performance and developing future talent, you will have the autonomy to make decisions, challenge the status quo and deliver meaningful, lasting impact.

This is an exciting opportunity to combine strategic leadership with hands-on delivery, helping the team achieve UK and Ireland market goals while building a strong culture of continuous improvement and high performance.

A Taste of What You’ll Be Doing

• Champion the Customer: Lead supply chain engagement for a portfolio of UK and Ireland customers, building credible relationships and ensuring the customer voice shapes priorities, service improvements and joint supply chain plans.


• Drive Productivity and Value: Use data and insight to identify, lead and independently manage productivity and cost-saving opportunities across Logistics, Commercial and wider cross-functional teams.


• Strengthen Service and Availability: Lead robust daily, weekly and monthly performance governance, using leading indicators, root-cause analysis and preventative actions to improve customer service, in-store availability and stockholding.


• Build Cross-Functional Partnerships: Collaborate with customers and colleagues across Commercial, Supply, Logistics, Planning, Legal, Sustainability and European teams to improve efficiency, solve challenges and deliver shared business priorities.


• Lead and Develop the Team: Set high standards, coach and guide the team, and build capability in technical skills, data insight, communication and leadership through effective recruitment, onboarding, training and succession planning.


• Shape Priorities and Lead Through Change: Contribute actively to the UK and Ireland Supply Chain Leadership Team, provide clear updates to senior stakeholders, celebrate success and lead proactive communication and resolution during service challenges or periods of crisis.

We’re Looking for Someone With

• Strong Analytical Skills: Highly numerate and detail-conscious, with the ability to interpret data, solve problems and make sound, timely decisions.


• Engaging Leadership: A confident and approachable leader with strong communication and interpersonal skills who can inspire others and build effective relationships.


• Continuous Improvement Mindset: Passionate about identifying opportunities, improving ways of working and creating sustainable value for customers and the business.


• Drive and Resilience: Tenacious, self-sufficient and accountable, with the determination to deliver lasting results.


• Collaboration and Influence: An effective listener who can influence stakeholders, work collaboratively across functions and advance the customer and supply chain agenda.


• Planning and Organisation: Excellent organisational skills, with the ability to manage multiple priorities and maintain momentum in a fast-paced environment.

Get to Know Us

At Kellanova, we are driven by our vision to be the world’s best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.

Kellanova’s Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world’s best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.

Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.

Mars has agreed to acquire Kellanova in a combination that will shape the future of snacking! The transaction is anticipated to close within the first half of 2025 (subject to Kellanova shareowner approval and other customary closing conditions, including regulatory approvals). The companies remain separate until closing.

You can learn more at www.futureofsnacking.com, and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.

We’re on a journey to be the best. You coming?

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here .