Customer Insights & Strategy Executive (f/m/d)

Awin; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Customer Insights & Strategy Executive to support top clients with data-driven insights and strategies. This role involves transforming data for analysis, maintaining dashboards, and collaborating with teams to drive strategic decisions. You'll enjoy a flexible four-day workweek, hybrid work options, and extensive professional development opportunities. Join a dynamic and inclusive culture that values diversity and supports your growth. If you're motivated by learning and have a passion for online marketing, this is the perfect opportunity for you.

Benefits

Four-day flexible workweek

Hybrid/remote work options

Health & Well-being initiatives

Extensive training through Awin Academy

Remote Working Allowance

Peer-to-peer voucher program

Additional health and well-being benefits

Qualifications

• Over 1 year of professional online marketing experience.
• Understanding of affiliate marketing strategies.
• Strong communication skills, both written and verbal.

Responsibilities

• Transform and format data into usable formats for analysis.
• Maintain and update dashboards and reports using Tableau/Power BI.
• Translate complex data into clear stories for strategic decisions.

Skills

Online Marketing Experience

Affiliate Marketing Strategies

Microsoft Office Proficiency

Excel Competence

Tableau

Power BI

Strong Communication Skills

Attention to Detail

Basic Knowledge of Online Marketing Channels

Tools

Tableau

Power BI

Microsoft Office

Job description

Purpose of Position

As a Customer Insights & Strategy Executive, you will support the Customer Insights & Strategy Leads and Client Director in delivering insights and strategies to our top clients and challenging situations.

Key Tasks

1. Data provisioning – transforming and formatting data into a usable format for analysis.
2. Review datasets to ensure cleanliness.
3. Analysis – extracting key datapoints from large datasets to assist Strategic Insight Leads in identifying important information for presentations or further analysis.
4. Maintain and update dashboards and reports (Tableau/Power BI).
5. Assess inbound on-demand requests for suitability.
6. Assist with presentation creation, data integration, and alignment with brand guidelines.
7. Collaborate with Client Services to review and document outcomes from strategic recommendations.
8. Translate complex data into clear stories to drive insights and strategic decisions.
9. Support Client Director with training content creation and distribution.
10. Monitor workflow requests to ensure they are current and on track.
11. Participate in client meetings (in person/online).
12. Communicate data requests to internal teams or clients.
13. Coordinate meetings, advocating prioritization when necessary.
14. Stay updated on digital trends and technologies.

Skills & Expertise

• Over 1 year of professional online marketing experience.
• Understanding of affiliate marketing strategies.
• Proficient in Microsoft Office (Word, PowerPoint, Outlook).
• Competent in Excel with basic formulas.
• Experienced with Tableau and/or Power BI.
• Strong communication skills, both written and verbal.
• Solutions-oriented with attention to detail and initiative.
• Motivated by learning and understanding the 'why'.
• Basic knowledge of online marketing channels.

Our Offer

• Flexi-Week and Work-Life Balance: Four-day flexible workweek at full pay, with additional paid leave options.
• Flexi-Office: International culture with hybrid/remote work options across Awin regions.
• Health & Well-being: Initiatives and sports offers to support mental and physical health.
• Development: Extensive training through Awin Academy for professional and personal growth.
• Remote Working Allowance: Monthly allowance for remote work costs and workspace setup support.
• Appreciation: Peer-to-peer voucher program to recognize colleagues.
• Additional benefits related to health, well-being, and security, tailored per country, discussed during interviews.

Founded in 2000, Awin fosters a dynamic, inclusive culture, adapting to virtual environments with initiatives like 'Life @ Awin'. We value diversity and inclusion, welcoming applicants from all backgrounds and identities. Support is available throughout the application process.

Apply now to advance your career at a company committed to your growth and development.