Customer Insight Architect: Data-Driven Product Design

Jobtailor; Manchester; On-site; GBP 55,000 - 75,000; Full time

Job summary

Jobtailor in Manchester, United Kingdom, is seeking an experienced data analyst or data scientist to turn deep customer behaviour insights into actionable product and service design guidance.

You will perform advanced analyses to quantify the impact of changes, translate data into compelling stories, and educate creative partners while shaping your own backlog within a multi-disciplinary squad.

Qualifications

• Minimum 5 years experience as a data analyst or data scientist.
• Proven track record of delivering high quality, actionable customer insights.
• Excellent SQL proficiency.
• Proven understanding of the LBG Data Landscape.
• Strong analytical skills and knowledge of analytical techniques.
• A track record of translating data into compelling stories.
• Strong understanding of financial services.
• A good communicator with great influencing skills.
• The desire to make a difference!

Responsibilities

• Feed deep customer behaviour insights into how products & services are designed.
• Perform advanced analyses to identify and quantify the impact of changes.
• Advocate for guidelines and educate creative partners on data usage.
• Shape your own backlog of work within a multi-functional squad.
• Build strong relationships with customers across design & product.

Skills

SQL proficiency

Data analysis

Storytelling

Financial services knowledge

Communication

Job description

Jobtailor in Manchester, United Kingdom, is seeking an experienced data analyst or data scientist to turn deep customer behaviour insights into actionable product and service design guidance.

You will perform advanced analyses to quantify the impact of changes, translate data into compelling stories, and educate creative partners while shaping your own backlog within a multi-disciplinary squad.