Customer Host

Pye Homes; Fareham; On-site; Full time

Job summary

A property development company located in Fareham is seeking a passionate Customer Host. Your role will be to welcome prospective homeowners, showcase properties, and ensure a seamless and memorable experience. The ideal candidate should demonstrate strong negotiation skills and a background in customer service. This full-time position offers the chance to work in a dynamic environment and requires local and industry knowledge.

Qualifications

• Transferable skills and experience are highly valued.
• Willing to work across Pye/Blenheim Estates sites across Oxfordshire.
• Thrives off a busy and dynamic environment.

Responsibilities

• Welcome customers and guide them on their journey to finding a new home.
• Showcase properties and highlight community benefits.
• Build lasting connections and help bring brand values to life.

Skills

Strong negotiation and persuasion skills

Proven successful background in a customer focused environment

Passionate, enthusiastic & driven

Self-motivated

Team player

Organised and effective

A calm, measured approach, with good attention to detail

Education

Industry knowledge of property development

Local knowledge essential

Job description

Overview

Base pay range

Customer Host

Location: Fareham - PO17 4AA - Please note, this role is not based at our Kidlington Office

Contract Type: Permanent

About Us:

At Blenheim and Pye, we believe our people are at the heart of everything we do, and we are committed to helping every individual thrive. Our Promise is simple: to support you to Grow, Give, and Belong.

We help you Grow by nurturing your talents, championing your wellbeing, and creating opportunities for you to develop.

We encourage you to Give by contributing to meaningful work, supporting the wider community, and collaborating with others to achieve our shared goals.

And we want you to truly Belong by being part of something special, knowing that you matter, your voice is heard, and you are an important part of our journey.

Together, this is what makes Blenheim and Pye a place where people can flourish and make a real difference.

We have an excellent opportunity for a Customer Host to join our team. Based primarily at our Welborne development, located in Fareham, PO17 4AA, with occasional travel to other sites, you will be at the heart of welcoming customers and guiding them on their journey to finding a new home. From showcasing our beautifully designed properties and highlighting the benefits of local community life, to supporting customers through their decision-making and move-in process, this role is all about creating a personal, memorable and seamless experience.

You’ll act as the first point of contact for customers, building lasting connections, collaborating with internal and external stakeholders, and helping to bring our brand values and legacy to life at every stage of the customer journey.

What we are looking for:

• We are looking for someone who can bring the right skills and mindset to the role. You might not meet all the criteria, and that’s okay, transferable skills and experience are highly valued.
• Industry knowledge of property development ideal
• Local knowledge essential
• Strong negotiation and persuasion skills
• Proven successful background in a customer focused environment
• Willing to work across Pye/Blenheim Estates sites across Oxfordshire
• Passionate, enthusiastic & driven
• Self-motivated
• Thrives off a busy and dynamic environment
• Team player
• Organised and effective
• A calm, measured approach, with good attention to detail

How We Hire:

• Our recruitment process is designed to be accessible, supportive, and transparent. Here is what you can expect:
• Submit your application (CV, portfolio, or short structured answers—you choose)
• Application review, Shortlisting and Interview invites sent to shortlisted candidates
• Interview (we can share questions in advance if helpful)
• Role-related task (this will be role dependant)
• Feedback provided at every stage

Accessibility and Adjustments

We are committed to making our process accessible for all candidates. If you require any adjustments at any stage, please contact our People Team. We are happy to support you.

REF-224 747