Customer-Focused Warehouse Picker & Dispatch

Booker Group; Norwich; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Booker colleague card - 10% off and 3x

Tesco discounts

Job summary

Booker Group is hiring for a permanent, part-time role (21 hours) in Norwich. You will pick, pack and dispatch goods, ensure quality and timing for deliveries, and deliver outstanding customer service in a fast-paced store environment.

The role requires a can-do attitude, punctuality and professional presentation, with benefits including colleague discounts and wellness programmes. Diverse working patterns are accommodated, with close collaboration to meet daily targets.

Qualifications

• You will be confident in delivering excellent customer service.
• You should be comfortable working to pick rates and standards.
• You should maintain a professional appearance and punctuality.

Responsibilities

• Accurate picking and dispatch of goods using a handheld terminal.
• Check quality and shelf life; ensure packaging is robust for delivery.
• Provide high quality customer service; process deliveries efficiently to targets.
• Be polite with delivery staff and escalate complex queries appropriately.

Skills

Can-do attitude

Customer service passion

Punctual and presentable

Job description

Booker Group is hiring for a permanent, part-time role (21 hours) in Norwich. You will pick, pack and dispatch goods, ensure quality and timing for deliveries, and deliver outstanding customer service in a fast-paced store environment.

The role requires a can-do attitude, punctuality and professional presentation, with benefits including colleague discounts and wellness programmes. Diverse working patterns are accommodated, with close collaboration to meet daily targets.