Customer-Focused Sales Assistant & Delivery Driver

AkzoNobel; Barking; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday

Income protection

Staff discount at Dulux Decorator Cen‑

Employee Assistance Programme

Employee Life Assurance

Company pension

Product discounts

Flexible benefits scheme

Job summary

AkzoNobel’s Dulux Decorating Centres in Barking is seeking a Sales Assistant/Driver to deliver a memorable customer experience and support store sales. You will engage with professionals and DIY customers, handle deliveries to homes and businesses, and work with the UK Sales Team to maximise sales of AkzoNobel products.

The role requires proven customer service/retail experience, a valid driving licence, and the ability to work collaboratively and calmly under pressure.

Qualifications

• Proven experience in a customer service/retail role.
• Valid driving licence.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

Responsibilities

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

Skills

Customer service

Retail

Communication

Interpersonal skills

Job description

AkzoNobel’s Dulux Decorating Centres in Barking is seeking a Sales Assistant/Driver to deliver a memorable customer experience and support store sales. You will engage with professionals and DIY customers, handle deliveries to homes and businesses, and work with the UK Sales Team to maximise sales of AkzoNobel products.

The role requires proven customer service/retail experience, a valid driving licence, and the ability to work collaboratively and calmly under pressure.