Customer-Focused Retail Associate – Footwear & Apparel

Sweaty Betty; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Clothing allowance

Uniform allowance

Training & development

Quarterly bonuses

Employee discount Sweaty Betty

Holiday entitlement 25 days

Refer a friend bonus

Season Ticket Loan

Retail Trust access

Health cash plan

Wolverine discount

Enhanced family leave

Pension

Job summary

Sweaty Betty in the United Kingdom is seeking friendly store associates to deliver exceptional customer experiences and drive sales. You will assist customers with styling and product selection, while maintaining brand standards and merchandising across the shop floor.

Responsibilities include achieving targets, educating customers on our collections, and contributing to a welcoming, high-energy shopping environment. Weekend availability and a proactive attitude are key to success.

Qualifications

• Weekend and holiday availability is required.
• Retail sales experience is preferred but not mandatory.
• Excellent communication skills are essential for customer interactions.
• A positive and professional attitude is expected at all times.
• Eagerness to learn about products and brand values.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Create outstanding customer experiences through authentic service and product knowledge.
• Hit and exceed sales targets and performance metrics.
• Engage with customers, educate on products, and build rapport.
• Maintain store standards, visuals, stock replenishment, and safety procedures.
• Handle cash and adhere to security and health & safety policies.
• Encourage loyalty by sharing upcoming collections and capturing customer data.

Skills

Retail sales experience

Excellent communication

Brand passion

Positive attitude

Team player

Enthusiasm to learn

Job description

Sweaty Betty in the United Kingdom is seeking friendly store associates to deliver exceptional customer experiences and drive sales. You will assist customers with styling and product selection, while maintaining brand standards and merchandising across the shop floor.

Responsibilities include achieving targets, educating customers on our collections, and contributing to a welcoming, high-energy shopping environment. Weekend availability and a proactive attitude are key to success.